1 / 7

Salesforce SMS | 360 SMS App

Salesforce SMS empowers businesses with seamless communication by integrating SMS capabilities into the renowned Salesforce platform. This innovative solution enables organizations to reach customers directly through text messages, fostering efficient and personalized engagement. Salesforce SMS enhances customer relationship management by providing a convenient channel for quick updates, alerts, and promotions.

360SMSAPP
Download Presentation

Salesforce SMS | 360 SMS App

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Introduction to Salesforce SMS Salesforce SMS allows businesses to send and receive text messages directly within the Salesforce platform, streamlining communication and enhancing customer interactions. It offers a convenient and efficient way to engage with customers, prospects, and partners.

  2. Benefits of using 360 SMS App 1 2 Enhanced Communication Audience Targeting 360 SMS App enables personalized, two-way communication with contacts, ensuring effective engagement. It allows businesses to create targeted SMS campaigns based on customer behaviors and preferences. 3 Compliance Management The app assists in managing opt-ins, opt-outs, and compliance with regulations like TCPA and GDPR.

  3. Features of 360 SMS App Automated Messaging Two-Way Messaging The app supports automated messages for reminders, alerts, and notifications. Engage in two-way conversations with customers, enhancing customer satisfaction and service delivery. Reporting and Analytics Opt-Out Management Access detailed reports and analytics to measure the effectiveness of SMS campaigns. Effortlessly manage opt-out requests and maintain compliance with regulations.

  4. Use cases for Salesforce SMS 1 Customer Support Provide timely updates, resolution steps, and feedback collection through SMS. 2 Marketing Campaigns Engage prospects and customers with targeted promotions and event invitations via SMS. 3 Appointment Reminders Send automated reminders for appointments, leading to reduced no-show rates.

  5. Integration with Salesforce Seamless Integration Enhanced Functionality 360 SMS App seamlessly integrates with the Salesforce CRM system, providing a unified solution. Unlock enhanced functionality by leveraging the power of SMS within Salesforce.

  6. Pricing and Plans Flexible Pricing Scalability Choose from flexible pricing plans to align with your business needs and SMS volume. Scale your SMS usage as your business grows without any hassle or constraints. Feature Bundles Explore feature bundles tailored to specific business requirements and objectives.

  7. Customer Testimonials Enhanced Customer Engagement Efficiency and Compliance Increased Conversions "By using 360 SMS App, we've seen a substantial increase in lead conversions and customer retention." "360 SMS App has significantly improved our customer engagement strategies, leading to higher satisfaction rates." "The app's compliance management features have simplified our operations and ensured legal adherence."

More Related