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How to run a cost-efficient Survey via Salesforce texting
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360 SMS Making sense of Survey via Salesforce texting Powered by 360 Degree Cloud Technologies Scale Texting in Minutes| Reduce Turnaround Time CEO Siddharth Sehgal
How to run a Text message Survey with minimal investment Every time an organization runs a Survey, a huge investment is required. But with the help of a full-fledged texting app, they can run as many Surveys as they want with a one-time investment. Not only just Surveys, but users can also choose text voting for quick response capturing. There are texting apps that support no-code point-and-click automation. Thus, users can design text message Surveys, Questionnaires, etc., on their own and cut back on expenses each time they run a Survey. For example, 360 SMS is also a texting app that supports no-code automation to design and run Surveys, Polls, Questionnaires, etc., without the developer’s assistance.
How voting via Salesforce texting helps Increases Participation By reaching out to audiences over the most common platform for messaging, users can increase people’s participation. When audiences have the most comfortable platform to interact, they are more likely to respond. Add Convenience to Organizations Sidestepping door-to-door approach to collect public opinions, text voting provides the most convenient way to capture public opinion on a specific topic. Consumes less Time As audiences mostly need to vote Yes or No as a response, text voting is less time-consuming, and audiences can submit their responses within a few seconds. Thus, organizations can expect quick responses.
Use-cases of text message Survey Automatic lead qualification Users can trigger an automated Survey in the event of an incoming keyword in text and automate the lead qualification process to hand over only qualified leads to the sales department. Feedback Collection at Scale Surveys allow gaining insights into products and services. So, organizations can send feedback forms to existing and new customers and capture detailed opinions to improve business offerings. Competitor Analysis With Surveys, users can perform competitor analysis also as they add questions related to competitor business offerings. Further, they can use collected information for their product or service enhancement. Understand Customers for Informed Decisions Understanding customers help to make informed decisions. So, users can capture a variety of data to understand customer tastes, preferences, etc., and plan marketing strategies accordingly.
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