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Customer Success App | SaaS Customer Success | Tekstack

Your software companyu2019s success is dependent on your customeru2019s success. TekStack is your trusted Customer Success App that helps you to track customer health, automate the renewal process, and empower your customer. Get all Metrics you need to achieve customer success. Visit us now at www.tekstack.com

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Customer Success App | SaaS Customer Success | Tekstack

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  1. Customer Success TekStack

  2. Track Customer Health Track customer health based on insights including NPS, days sales outstanding, relationship strength, support cases, and product use telemetry.

  3. Gain a 360 degree view Give your team a full view of the customer. What products they own, track support tickets, project information, everything they need to manage customer success.

  4. Run Playbooks Run playbooks to drive key action at the right time with the customer. Playbooks kick off based on upcoming renewals, changes in lifecycle stage, or customer health.

  5. Metrics you need to achieve customer success Out-of-the-box reporting for your team • Retention Rate • Net Churn Rate • Renewal Analysis • ARR at Risk • Live ARR • Relationship Strength Index

  6. Contact Us Toronto (HQ) 545 King St. West Toronto ON M5V 1M1 Phone: (833) 766-8677 hello@tekstack.com www.tekstack.com

  7. Thank You

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