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Hotel Housekeeping Career Path

Guidance for who work in hotel housekeeping to become an executive position as GM and above

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Hotel Housekeeping Career Path

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  1. MANAGING CAREER IN HOTEL INDUSTRY Series 200 Housekeeping Career Path, Skills Mapping and Competencies By: Drs. A. Agus Purwanto, SE MM CHA

  2. DISCOVER THE RIGHT OCCUPATIONIN HOTEL INDUSTRY 1.FRONTOFFICE 2.HOUSEKEEPING 3.SALESANDMARKETING 5.FOODANDBEVERAGE 6.SECURITY 7.HUMANRESOURCE 8.ENGINEERING 9.ACCOUNTING By: Drs. A. Agus Purwanto, SE MM CHA

  3. Housekeeping • The Housekeeping department is the heart of the property’s operations. It plays a vital role in establishing the property’s reputation for high standards and cleanliness. Many properties are investing in information technology and becoming eco- sensitive thus transforming the jobs of the Housekeeping department. • Primary Roles and • Responsibilities • Ensure guest room comfort is well maintained • Ensure that guest room supplies and materials are provided • Clean and maintain public areas, back areas, and surroundings of the property By: Drs. A. Agus Purwanto, SE MM CHA

  4. SKILLS FRAMEWORK By: Drs. A. Agus Purwanto, SE MM CHA

  5. Housekeeping Operations By: Drs. A. Agus Purwanto, SE MM CHA

  6. SKILLS FRAMEWORK FOR HOTELSKILLS MAP - Housekeeping Attendant/Room Attendant/Public Area Attendant Housekeeping Operations Job Role: Housekeeping Attendant/Room Attendant/Public Area Attendant By: Drs. A. Agus Purwanto, SE MM CHA

  7. SKILLS FRAMEWORK FOR HOTELSKILLS MAP - Housekeeping Attendant/Room Attendant/Public Area Attendant (continue….) SKILL AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  8. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Housekeeping Coordinator Housekeeping Operations Job Role: Housekeeping Coordinator By: Drs. A. Agus Purwanto, SE MM CHA

  9. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Housekeeping Coordinator (continue….) SKILLS AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  10. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Assistant Housekeeper/Assistant Housekeeping Manager/Housekeeping Supervisor Housekeeping Operations Job Role: Assistant Housekeeper/Assistant Housekeeping Manager/Housekeeping Supervisor By: Drs. A. Agus Purwanto, SE MM CHA

  11. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Assistant Housekeeper/Assistant Housekeeping Manager/Housekeeping Supervisor (continue…) By: Drs. A. Agus Purwanto, SE MM CHA

  12. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Assistant Housekeeper/Assistant Housekeeping Manager/Housekeeping Supervisor (continue…) SKILL AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  13. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Assistant Executive Housekeeper Housekeeping Operations Job Role: Assistant Executive Housekeeper By: Drs. A. Agus Purwanto, SE MM CHA

  14. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Assistant Executive Housekeeper(continue….) By: Drs. A. Agus Purwanto, SE MM CHA

  15. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Assistant Executive Housekeeper(continue….) SKILL AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  16. Laundry Operations By: Drs. A. Agus Purwanto, SE MM CHA

  17. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Linen Room Attendant/Laundry Valet Attendant Laundry Operations Job Role: Linen Room Attendant/Laundry Valet Attendant By: Drs. A. Agus Purwanto, SE MM CHA

  18. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Linen Room Attendant/Laundry Valet Attendant(continue.....) By: Drs. A. Agus Purwanto, SE MM CHA

  19. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Linen Room Attendant/Laundry Valet Attendant(continue.....) SKILL AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  20. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Housekeeping Coordinator Laundry Operations Job Role: Housekeeping Coordinator By: Drs. A. Agus Purwanto, SE MM CHA

  21. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Housekeeping Coordinator (continue….) SKILLS AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  22. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Linen Room Supervisor Laundry Operations Job Role: Linen Room Supervisor By: Drs. A. Agus Purwanto, SE MM CHA

  23. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Linen Room Supervisor(continue….) By: Drs. A. Agus Purwanto, SE MM CHA

  24. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Linen Room Supervisor(continue….) SKILL AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  25. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Laundry Manager Laundry Operations Job Role: Laundry Manager By: Drs. A. Agus Purwanto, SE MM CHA

  26. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Laundry Manager(continued…..) By: Drs. A. Agus Purwanto, SE MM CHA

  27. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Laundry Manager(continued…..) SKILL AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  28. Housekeeping Management By: Drs. A. Agus Purwanto, SE MM CHA

  29. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Executive Housekeeper/Director of Housekeeping Housekeeping Management Job Role: Executive Housekeeper/Director of Housekeeping By: Drs. A. Agus Purwanto, SE MM CHA

  30. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Executive Housekeeper/Director of Housekeeping(continue…) By: Drs. A. Agus Purwanto, SE MM CHA

  31. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Executive Housekeeper/Director of Housekeeping(continue…) SKILL AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  32. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Rooms Division Manager/Director of Rooms Housekeeping Management Job Role: Rooms Division Manager/Director of Rooms By: Drs. A. Agus Purwanto, SE MM CHA

  33. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Rooms Division Manager/Director of Rooms(continue…) By: Drs. A. Agus Purwanto, SE MM CHA

  34. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Rooms Division Manager/Director of Rooms(continue…) SKILLS AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  35. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Rooms Division Manager/Director of Rooms Housekeeping Management Job Role: Rooms Division Manager/Director of Rooms By: Drs. A. Agus Purwanto, SE MM CHA

  36. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Rooms Division Manager/Director of Rooms(continue….) By: Drs. A. Agus Purwanto, SE MM CHA

  37. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Rooms Division Manager/Director of Rooms(continue….) SKILLS AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  38. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Hotel Manager/Resident Manager/Executive Assistant Manager Housekeeping Management Job Role: Hotel Manager/Resident Manager/Executive Assistant Manager By: Drs. A. Agus Purwanto, SE MM CHA

  39. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Hotel Manager/Resident Manager/Executive Assistant Manager (continue…) By: Drs. A. Agus Purwanto, SE MM CHA

  40. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – Hotel Manager/Resident Manager/Executive Assistant Manager (continue…) SKILLS AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  41. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – General Manager Front Office Management Job Role: General Manager By: Drs. A. Agus Purwanto, SE MM CHA

  42. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – General Manager (continue…..) By: Drs. A. Agus Purwanto, SE MM CHA

  43. SKILLS FRAMEWORK FOR HOTELSKILLS MAP – General Manager (continue…..) SKILLS AND COMPETENCIES By: Drs. A. Agus Purwanto, SE MM CHA

  44. MANAGING CAREER IN HOTEL INDUSTRY Series 100 – Front Office Series 200 – Housekeeping Series 300 – Sales & Marketing Series 400 – Revenue Management Series 500 – Food & Beverage Series 600 – Security Series 700 – Human Resources Series 800 – Engineering Series 900 – Finance & Accounting By: Drs. A. Agus Purwanto, SE MM CHA

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