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You mostly see QuickBooks is unable to send invoices due to incorrect email preferences. If you are unable to send invoices in QuickBooks and looking for a simple troubleshooting guide, this linked article is for you. Read the complete article to know more. Dialu00a0(844)-932-1139u00a0if you have any questions about the article or the issue.
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Unable to send Invoices in QuickBooks Desktop? Here’s What to Do
QuickBooks is accounting software specially designed for small to medium-sized businesses. The application offers many features and tools that help maintain the financial data, customers, vendors, clients, etc. One such useful feature is the email feature that is used to send invoices in QuickBooks. You may sometimes face issues while sending transactions or invoices in QuickBooks. However, you can easily resolve the issue if you know what exactly caused it. If you are unable to send invoices in QuickBooks Desktop and looking for a simple troubleshooting guide, this linked article is for you. Read the linked article to know more.
Why is QuickBooks Unable to Send Invoice? • The security settings from your email service provider are incorrect. • Your email preferences are wrong. • Your domain admin is blocked. • QuickBooks did not install properly. • Conclusion: • Determine the cause of the issue and then implement the relevant solution accordingly. You can use the hit and trial method to apply the solutions if you do not know what caused the issue.
Solutions to Apply when QuickBooks is unable to send invoices • Change your Email Preferences • Since incorrect email preferences can prevent you from sending invoices in QuickBooks, you need to immediately edit the email preferences to fix the issue. The steps to change the email preferences are given below: • Open QuickBooks and select the Edit menu.
Click Preferences and then choose the My Preferences option from the left pane. • Again click Edit. • Then choose Default. • After that, notice your email provider server name and the server name field (both should be the same). • If you are using outlook, change the server name from (smtp.mail.outlook.com) to (intuit.smtp.mail.outlook.com) • Run QuickBooks Install Diagnostic Tool • Improper installation can prevent you from sending the invoices as well. You need to run QuickBooks Install Diagnostic Tool to fix the error. Follow the steps below to run QuickBooks Install Diagnostic Tool:
Note: You will need the latest version of QuickBooks Tool Hub to run the Install diagnostic tool. • Double-click the QuickBooks Tool Hub icon. • Choose the Installation Issues tab in the tool hub application. • Then select QuickBooks Install Diagnostic Tool. • Wait for the diagnose and repair to complete. • Finally, restart the system when the diagnose has been completed.
Conclusion: This article helps to understand why you are unable to send invoices in QuickBooks and how you can fix the issue. The solutions described above include changing the email preferences in QuickBooks and running the QuickBooks Install Diagnostic Tool. If the error is still not resolved, check the security settings from the email service provider to fix the issue. Dial (844)-932-1139 if you have any doubts related to the article or the unable to send invoices issue.