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USDOT NG9-1-1 Initiative Task 4 Overview

USDOT NG9-1-1 Initiative Task 4 Overview. 5th Standards Development Organizations (SDO) Emergency Services Workshop October 10, 2008 – Vienna, AT. Task 4a: Final Analysis of Cost, Value, and Risk. Task 4a: Final Analysis of Cost, Value, and Risk. Revised the Preliminary Analysis, based on:

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USDOT NG9-1-1 Initiative Task 4 Overview

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  1. USDOT NG9-1-1 InitiativeTask 4 Overview 5th Standards Development Organizations (SDO)Emergency Services WorkshopOctober 10, 2008 – Vienna, AT

  2. Task 4a: Final Analysis of Cost, Value, and Risk

  3. Task 4a: Final Analysis of Cost, Value, and Risk • Revised the Preliminary Analysis, based on: • Results of the Proof-of-Concept demonstration (specifically, impacts to the architecture and implementation costs) • Additional stakeholder working group sessions to refine the value structure and value and risk surveys • Revised scenarios for NG9-1-1 deployment • Final deliverable will provide an updated summary of value, costs, and risks across the current and NG9-1-1 scenarios

  4. In assessing the 9-1-1 environment, multiple stakeholder perspectives were incorporated into the value framework

  5. The Value Structure is comprised of key value factors to represent viewpoints across stakeholders • Although each of the factors below represents important stakeholder value, the factors are not necessarily equal in importance and therefore should not carry equal “weight” in the decision making process. • The weighting was accomplished through the administration of a standardized Value Survey to a diverse group of stakeholders.

  6. Direct User and Operational benefits comprisedthe majority of the “top 10 benefits” for NG9-1-1 • The greatest benefits identified through our Value Survey process were largely “direct user”-related: • Accessibility totaled almost 10% of the total value identified • Reliability of service was second with 9.3% of the overall value • Timeliness was third with 8.5% • Ease of Use came in eighth with 6.8% of the total value • Of the top ten benefits, four related to Operational and Foundational issues • Scalability & Adaptability topped this list with 7.0% of the total value (sixth overall) • Information Accuracy and Security and Privacy came in seventh and ninth with 6.9% and 5.5% of total value respectively • Operational Efficiency tied for tenth with 5.2% of total value • Of the social benefits, Public Safety and Safety to Responder appeared in the top ten, coming in fourth and fifth with 7.9% and 7.4% of the overall value respectively • The only Strategic/Political Value to make the top ten was Coordination Between PSAPs, which tied for tenth with 5.2% of the total value

  7. Based on our value analysis, NG9-1-1 is expected to deliver significantly more value than the current environment • The value analysis considered multiple stakeholder perspectives in an attempt to leverage expectations in identifying the key objectives of 9-1-1 and the potential migration to NG environment • Stakeholders estimated the level of expected value each NG9-1-1 scenario would provide • Based on our value analysis, NG9-1-1 is expected to deliver more than 60 percent additional value over the current operating environment to the 9-1-1 community

  8. Risk categories were identified to serveas a basis to develop the risk inventory • Risks may degrade performance, impede implementations, and/or increase costs. • Risk that is not identified cannot be mitigated or managed, and may cause new (NG9-1-1) or existing (current 9-1-1) organizations to miss performance targets, or to fail either in the pursuit of funding, or during implementation. • The greater attention paid to mitigating and managing risk, the greater the probability of success.

  9. The risk inventory is designed to capture the full spectrum of risks to estimate the likelihood of occurrence and impact on value and costs 1 2 3 4 5 6 7 8

  10. The likelihood of a risk occurring is weighed, and then the magnitude of its effect on the identified value or cost is assigned • Risk Probability and Impact are measured based on a notional scale of “High”, “Medium” and “Low” • Not every value or cost was impacted by every risk factor. • Employing the defined scale, the degree of impact was assigned to each risk factor. Then, the impact was applied to the affected value and cost factors

  11. Timing and Availability of the Report http://www.its.dot.gov/NG911 • Preliminary report has been briefed to USDOT • Expected final by 11/30/2008 • Likely available on the USDOT website by 12/31/2008

  12. Task 4b: Final Transition Plan

  13. Understanding Transitional Challenges and Mitigation Options helps manage risk, decrease implementation time and overall cost • The NG9-1-1 Transition Plan summarizes key funding, standards and technology, operations, governance and policy, and education and awareness issues that will affect the transition from today’s 9-1-1 to a nationwide NG9-1-1 system. • The Plan (at a high level) identifies potential strategic options from which each affected stakeholder type can select to mitigate or resolve the transition issue. • The Transition Plan can inform public policy officials at all levels of government on considerations for legislative or regulatory attention to ensure successful transition to NG9-1-1.

  14. Task 4b: Final Transition Planning • Summary of Major Changes to the Preliminary Transition Plan: • Added a new executive summary (replaced “Overview”) • Funding: Added more emphasis on the decline in funding due to changes in consumer technology usage • Funding: Added five funding options from the NENA Next Generation Partners Program (NGPP) document • Added information from the POC including several operationally-focused lessons learned to help increase awareness of operational issues needing more attention • Updated “SDO Standards Efforts” in the “What has been done?” section • Governance / Policy: Added more detail outlining legislative and regulatory barriers and gave multiple specific examples of issues that need to be addressed • Updated liability section to reflect impact of the NET 911 Improvement Act • New “Education and Awareness” section added

  15. Stakeholders are Key to the NG9-1-1 Transition • Early and continued participation by all 9-1-1 stakeholder groups is critical to successfully deploying an NG9-1-1 system. • 9-1-1 Authorities and PSAP Administrators • State Government (Legislative and Regulatory Bodies) • Federal Government Agencies and Regulatory Bodies • Non Governmental Organizations • Service and Equipment Providers & Third Party Call Centers • Responder Agencies • General Public

  16. Planned and coordinated deployments of NG9-1-1 will most likely be governed by authorities to enable a cooperative deployment. • Single Statewide 9-1-1 Authority: • Usually created by statute or executive order, or operate as a function of existing authority (like a state utility commission, for example). Authority generally covers both funding and implementation, although the latter ranges from statewide systems and outright authority over PSAP service migration and enhancement, to limited powers of encouragement, coordination, and guidance of the same. • Regional Authorities Without a Statewide Authority: • Local governments are authorized to join together in regional efforts to coordinate service delivery and share resources. May occur through specific enabling legislation or a by-product of existing joint powers/inter-local cooperation legislation. May operate as political subdivisions of the state. • Informal Mechanism, Locally-Initiated Coordination: • Generally, local initiatives coordinate services across traditional jurisdictional boundaries where more formal mechanisms do not exist. These efforts vary and are more informal in nature (e.g., conducted through regional and state associations, and other cooperative endeavors), but can be quite effective, depending on the organizations involved.

  17. The NG9-1-1 agenda for transition is defined by five strategic and interdependent elements

  18. The NG9-1-1 agenda for transition is defined by five strategic and interdependent elements

  19. The Plan includes potential options to address issues and provides a potential indicator of which stakeholder has the power to take future action Identifies the options stakeholders could pursue to progress toward NG9‑1‑1 Identifies which stakeholder has the power to take future action

  20. Selected Strategic Options for StandardsDevelopment Organizations (SDOs)

  21. Timing and Availability of the Plan http://www.its.dot.gov/NG911 • “Pre-Final” version is currently under review • Expected final by 10/31/2008 • Likely available on the USDOT website by 11/30/2008

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