Interactive Technology-Mediated Group Decision, Negotiation and Emotion. Bilyana Martinovski Webbkonferens, GU 2009. Observation.
Interactive Technology-Mediated Group Decision, Negotiation and Emotion
Webbkonferens, GU 2009
‘In the process of creating the virtual community and the virtual inhabitants, it became evident that all human cognitive activities and processes are heavily dependent of what we colloquially call emotions.’ Hudlicka, 2003
How is the relation between emotion, group decision, negotiation, and interactive technology studied by contemporary IT research?
Prosecutor: He has ub a: one prior. (0.3) conviction in this jurisdiction with thee uhm (0.8) sheriff's office, of of interestinly enough. u:v striking a public officer and of disturbing peace.
Defense: Will you knock it off. ((disgusted tone)) (0.5) You wanna make a federal case out of this¿
Prosecutor:N:o, [I I just] think [that that i]t's it's not uh this uh=
Defense: [ ˙h h h ] [ h h m ]
Prosecutor: =happy go lucky chap's uh first (1.0) encounter with uh um (1.8)
Succeed: win war
Move to base
All emotions open a door to uncertainty in relations and negotiation.
The indefinability and uncertainty elements in real life or in online negotiations may stimulate or suffocate the negotiation but they provide an opportunity for the ethical, for a reexamination of values and goals in the relation between the Self and the Other.
Hines, Murphy, Weber and Kersten, 2009
assent-orientedwording of relations and actions, such as inclusive we-expressions and linguistic formulations of positive emotions, can be used to predict successful negotiations, which seem to be more economical in time and cognitive effort than failed e-negotiations.
Cognitive and emotional processing go parallel in web discourse, which contradicts the more common view that emotional content is delayed when task-related information has to be conveyed.
Mizukami et al., 2009
Obeidi, Kilgour and Hipel , 2009
Martinovski and Mao, 2009