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Latest Starbucks Buzzword: \'Lean\' Japanese Techniques. Steven Blum Nick Coram Alyxia Caragiu. 17 SEP 09. Goal: To speed up order processing/filling  resulting in increased productivity Implement use of “Lean Manufacturing”. Lean Manufacturing.

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slide1

Latest Starbucks Buzzword: \'Lean\' Japanese Techniques

Steven Blum

Nick Coram

Alyxia Caragiu

17 SEP 09

slide2

Goal: To speed up order processing/filling  resulting in increased productivity

  • Implement use of “Lean Manufacturing”
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Lean Manufacturing

A practice of eliminating unnecessary steps in the day to day operations of a business

slide4

Hired Scott Haydon as VP of lean thinking

  • Used knowledge gained through research of Toyota production facilities
  • Mr. Potato Head exercise
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Success Story

  • Oregon Starbucks
  • 25 Second drive thru time per order
  • Implemented Lean Manufacturing into store
  • Shaved an additional 2 seconds off of order time
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