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Making Reference Work!. Decline. in numbers of reference transactions. Between 1991 and 2002, the number of reference transactions dropped by 26.27 %. *ARL stats 2002, Landesman (2005). Decline. ARL statistics, Librarians at the Desk: Yes or No?, Lake & Millard (2007) .

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Presentation Transcript

Decline

in numbers of reference transactions

Between 1991 and 2002,

the number of reference

transactions dropped by

26.27%

*ARL stats 2002, Landesman (2005)


Decline
Decline

ARL statistics, Librarians at the Desk: Yes or No?, Lake & Millard (2007)


“Best of both worlds”

– a degree and a diploma



Research and William’s

57.5 hours per week

2003


Social hub

43.5 hours per week

2005


Stapler!!!

31.5 hours per week

2009




Library Services Strategic Plan

  • Fall 2009

    • New vision, mission and goals

      The University of Guelph-Humber Library is the recognized information service provider of choice for the University of Guelph-Humber academic community.


Library Services Strategic Plan

  • Promotion and outreach a priority

  • Accessibility

  • Access to two libraries… therefore:

  • 2 catalogues

  • 2 library accounts

  • 2 logins to access to electronic resources



Library Services Strategic Plan

Culture of Continuous Assessment


Library Services Strategic Plan

  • Learning Commons survey

    • 52% students call the LC something else

  • Focus groups

    • More one-to-one interaction

  • LibQual survey

    • Physical space

    • Lost in Humber


Library Services Strategic Plan

  • Interviews with Learning Commons partners

    • Writing Centre

      • Students “I need to write a paper”

      • Writing tutors providing research help to students


Library Services Strategic Plan

  • Redefine the position

    • Winter 2009: two pilot projects:

    • Librarian with(out) a Latte

    • Reference assistance at the Writing Centre

    • RSPs


Library Services Strategic Plan

  • Fall 2009

  • Research Help at the WritingCenter

  • RSP




Thank you !!!


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