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Positive Supervision

Positive Supervision. Improving Staff Performance Through Positive Feedback. Developed By Michael Gramling Training and Technical Assistance Services Western Kentucky University 800-882-7482 Michael.Gramling.@wku.edu. Improving Performance Is More Than…. Giving Instructions

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Positive Supervision

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  1. Positive Supervision Improving Staff Performance Through Positive Feedback

  2. Developed By Michael Gramling Training and Technical Assistance Services Western Kentucky University 800-882-7482 Michael.Gramling.@wku.edu

  3. Improving Performance Is More Than… • Giving Instructions • Providing Training • Citing Policies or Best Practice

  4. What Makes A Good Teacher? • Credentials • Experience • Qualities • Skills • Values, Beliefs and Paradigms

  5. Skills • Positive Guidance • Adult – Child Interactions • Conversations • Open Ended Questions • Supervisory • Responsive To Children’s Needs • Communication • Written • Verbal • And Many Others

  6. Qualities • Patient • Sense Of Humor • Creative •Resourceful • Nurturing •Warm/Affectionate • Flexible •Able To Deal With Change • Dedicated •Professional • Dependable • Reliable • Positive Attitude •Enjoys Working With Children

  7. Values, Beliefs and Paradigms • Instructor • Nurturer • Fairness • Individualization • Obedience • Decision Making • Control • Self Control • Special Placement • Inclusion • Linear Passive •Active Exponential Learning Learning

  8. How Do We Impact Quality? Teachers Respond And Improve When… • They Are Valued • They Have Ownership

  9. Feedback • Specific • Positive • Based on Strengths • Linked To… • Child Development • Best Practices • Standards • Policies • Expressed Through Appreciation Rather Than Approval (“I Noticed…” Rather Than “I Like…”)

  10. The Feedback Process • Begins With Discussion of Strengths • “I noticed…” a specific practice • “Tell me about…” a specific practice • Validate, Reflect, Affirm • Provide Many Specific Examples • Refer to research, standards, best practice, polices

  11. Addressing Improvement • “Tell Me About…” Specific Performance That Needs Improvement

  12. The Three Typical Responses • I always do. • I can’t • I won’t

  13. Preserving Dignity • Affirm and Agree • Empathize • Refer To Appropriate Strengths • Reach Consensus on Benefit to Children • Problem Solve • Reach Agreement on Specific Action

  14. Preserving Dignity • Negotiate Time Frames • Avoid references to Policy • When all all fails, “It must be done” • Recap • End On A Positive Note

  15. In Supporting Staff, There Are No Quick Fixes. • The term Staff Development implies change over time. • The effective supervisor will focus on building a long term relationship of mutual trust and respect in which… • The goals, values and practices of the staff member are honored, and… • Changes flow from the mutual desire of teacher and supervisor to do what is best for children

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