Intercultural communication
Download
1 / 17

Intercultural Communication - PowerPoint PPT Presentation


  • 390 Views
  • Updated On :

Intercultural Communication. Chapter 8 Nonverbal Intercultural Communication. Definition of Nonverbal Codes. Nonverbal communication is a multi-channeled process that is usually performed spontaneously Nonverbal and verbal codes inseparably linked together. Defining Nonverbal Codes.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Intercultural Communication' - zion


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Intercultural communication

Intercultural Communication

Chapter 8

Nonverbal Intercultural Communication


Definition of nonverbal codes
Definition of Nonverbal Codes

  • Nonverbal communication is a multi-channeled process that is usually performed spontaneously

  • Nonverbal and verbal codes inseparably linked together


Defining nonverbal codes
Defining Nonverbal Codes

  • Some characteristics of nonverbal codes

    • Function as a “silent language”

    • Continuous and natural

    • No dictionaries or formal set of rules

    • Less precise



Cultural universals in nonverbal communication
Cultural Universals in Nonverbal Communication

  • Some authors have identified what they refer to as “cultural universals” of nonverbal communication.

  • Some examples of these nonverbal universals include the shoulder shrug, facial expressions, and the need to be territorial.


Cultural variations in nonverbal communication
Cultural Variations in Nonverbal Communication

  • Nonverbal communication must be interpreted in the context or framework of the culture in which it occurs.

    • Cultures differ in the specific repertoire of behaviors that are enacted

    • Cultures have unique sets of display rules

      • Norms

      • Intensity

      • Differences cause discomfort and misinterpretation


Cultural variations in nonverbal communication1
Cultural Variations in Nonverbal Communication

  • Cultures vary in interpretation

    • Behavior is random

    • Idiosyncratic interpretations

    • Shared interpretations

    • Cultures differ in these aspects

  • None of this is taught verbally-learned through observation and experience


Nonverbal messages in icc are multichanneled
Nonverbal Messages in ICC are Multichanneled

  • Body movements (kinesics)

    • Emblems

    • Illustrators

      • Emphasize, explain, and support

      • Less arbitrary than emblems

    • Affect displays

      • Many universally recognized

      • May be unconscious and unintentional

    • Regulators

    • Adapters


Nonverbal messages in icc are multichanneled1
Nonverbal Messages in ICC are Multichanneled

  • Space (proxemics)

    • Personal space

      • Awareness of cultural use of space

      • Intimate, personal, social, public space

    • Territoriality

      • Protect and defend

      • Rage, invasions, and contaminations


Nonverbal messages in icc are multichanneled2
Nonverbal Messages in ICC are Multichanneled

  • Touch (haptic)

    • Express positive or negative feelings

    • Cultures differences can lead to difficulties

    • Differ in amount, where, whom, setting, etc.


Nonverbal messages in icc are multichanneled3
Nonverbal Messages in ICC are Multichanneled

  • Time (chronemics)

    • The value placed on the passage of time

      • Past-oriented cultures

      • Present-oriented cultures

      • Future-oriented cultures

    • They are implicit rules

      • Technical time systems

      • Formal time systems

      • Informal time systems


Nonverbal messages in icc are multichanneled4
Nonverbal Messages in ICC are Multichanneled

  • Time (chronemics)

    • Informal time systems can be

      • monochronic or

      • Polychronic

    • Because cultures differ in their time orientations and in time systems they use to give order to experiences, misinterpretations often occur.


Nonverbal messages in icc are multichanneled5
Nonverbal Messages in ICC are Multichanneled

  • Voice (vocalics)

    • Can include:

      • Non-speech sounds

      • Filler sounds

      • Pitch

      • Rate

      • Rhythm

      • Volume

    • Convey meaning beyond words


Nonverbal messages in icc are multichanneled6
Nonverbal Messages in ICC are Multichanneled

  • Other

    • Chemical

    • Dermal

    • Physical

    • Artifactual


Synchrony of nonverbal communication codes
Synchrony of Nonverbal Communication Codes

  • Synchronized behaviors form patterns

  • They typify an expected response

  • Subtlety is clearly noticed

  • Behavior of all parties must match


Nonverbal communication and intercultural competence
Nonverbal Communication and Intercultural Competence

  • The rules and norms that govern most nonverbal communication behaviors are both culture-specific and learned unconsciously.

  • Monitoring one’s emotional reactions to differences in nonverbal behaviors alerts a person to the interpretations he or she is making and therefore to the possibility of alternative meanings.


Nonverbal communication and intercultural competence1
Nonverbal Communication and Intercultural Competence

  • A person should observe general tendencies in the nonverbal behavior of culturally different people.

  • Looking for exceptions to general tendencies observed allows one to recognize that no one individual will fit exactly the cultural generalization formed.

  • One can practice the ability to observe, evaluate, and behave in effective ways during intercultural encounters.


ad