Outcome Based Accountability. Mark Friedman Fiscal Policy Studies Institute Sante Fe, New Mexico www.resultsbasedaccountabilty.com www.raguide.com www.trafford.com. Purpose. Improve outcomes Offer a partnership way of working that helps move from: outcomes to needs analysis
Fiscal Policy Studies Institute
Sante Fe, New Mexico
about the well-being of
for neighbourhoods – districts – regions - countries
About the well-being of
for projects – agencies – service providers
“A condition of well-being for children, adults, families or communities.”
Stated in plain language that people can understand
Not about government jargon
“A condition of well-being for people in a place......”
E.g. “All Babies in xxx are born healthy”
Being Healthy: enjoying good physical and mental health and living a healthy lifestyle.
Staying Safe: being protected from harm and neglect and growing up able to look after themselves.
Enjoying and Achieving: getting the most out of life and developing broad skills for adulthood.
Making a Positive Contribution: to the community and to society and not engaging in anti-social or offending behaviour.
Economic Well-being: overcoming socio-economic disadvantages to achieve their full potential in life.
A measure which helps quantify the achievement of an outcome.
How would we recognise these outcomes in measurable terms if we tripped over them?
E.g. Low burglary rate helps to quantify a safe community
A measure to evaluate how well a programme, agency or service system is working.
Performance measures tell us how well service providers are working as opposed to the impact on whole populations (i.e. outcomes)
that have ever existed
for any program
in the history of the universe
involve answering two sets of
did we do?
did we do it?
How much did we do?
How well did we do it?
Number of customers served
(by customer characteristic)
Number of Activities
(by type of activity)
% Common Measures
% Activity measures
Is anyone better off?
(Skills/knowledge; attitude/opinion; behaviour; circumstances)
“A condition of well-being for children, adults, families or communities”
“A measure which helps quantify the achievement of an outcome”
“A measure to evaluate how well a programme, agency or service system is working”
(eg Local Strategic Partnership)
(eg Progressing Integration Project)
(eg Children’s Trusts)
(eg Pooled Budgets)
Strategies and Plans
(eg Sustainable Community Strategy, Children and Young People Plan, Local Area Agreement)
(to improving outcomes) (in themselves)
Inches of Water
Story behind the baseline (causes)
Action Plan (Strategy)
“Children Being Healthy”
Agenda (Pt 1)
Behind the baselines
With a role to play
Agenda (Pt 2)
Rate of low birth-weight babies
Rate of Child Abuse and Neglect
Enjoying and Achieving
% with five GCSEs Grade A-C
Child Protection Service
% initiated within 24 hours of report
No. of repeat
% of repeat
Where have we been?
Where are we going?
The curve to turn:
bigger for vulnerable groups to narrow the gap
PAST NOW FUTURE
Good performance is low