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Information Technology Careers

Information Technology Careers. Presented by Doug Boyer and Bruce Carrell. Data Processing 101. Early Information Technology Occupations. Card Editor Key Punch Operator Tab Machine Operator Computer Operator Computer Programmer Systems Analyst Data Processing Manager Tape Librarian.

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Information Technology Careers

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  1. Information Technology Careers Presented by Doug Boyer and Bruce Carrell

  2. Data Processing 101

  3. Early Information Technology Occupations • Card Editor • Key Punch Operator • Tab Machine Operator • Computer Operator • Computer Programmer • Systems Analyst • Data Processing Manager • Tape Librarian BECarrell, Senior Programmer Analyst of LMI Aerospace, interviewed in person by DBoyer, 11/1/2004

  4. The First Electronic Digital Computer • ENIAC – Electrical Numerical Integrator and Calculator • Contained 18,000 vacuum tubes • Occupied 1,800 square feet of floor space • Used 180,000 watts of electrical power Meyers, Jeremy, “A Short History of the Computer” http://www.softlord.com/comp 10/28/2004

  5. So That’s A Punched Card! http://www.columbia.edu/acis/history/cards.html, viewed 11/01/2004

  6. IBM Tab Machines http://www-1.ibm.com/history/exhibits/vintage/vintage_4506W2185.html, viewed 11/01/2004

  7. IBM’s Early Systems - 1401 www.columbia.edu/acis/history/1401.html, viewed 10/29/2004

  8. IBM’s Early Systems - 360 www.cs.newcastle.ac.uk/events/anniversaries/40th/images/ibm360_672/slide07.html, viewed 10/29/2004

  9. Education and Training

  10. Universities & Institutions Top undergraduate computer engineering programs: • Rose-Hultman Institute of Technology (Indiana) • Cal-Poly (San Louis Obispo, California) • The Cooper Union (New York) http://www.usnews.com/usnews/edu/college/rankings/brief/engineering/nophd/enns05_brief.php, viewed 11/1/2004

  11. Skills that Need to be Included in Curriculum • Communication/people skills • Business skills • Real-world/hands-on experience • Troubleshooting • Project management • Analytical skills • Integration Thomas Hoffman. ”Preparing Generation Z” Computerworld. Framingham: Aug 25, 2003.Vol.37, Iss. 34;  pg. 41

  12. Certifications Hot areas of certification: • Project Management Professional certification from Project Management Institute • Citrix Certified Enterprise Administrator, for managing Citrix Servers • Linux Professional Institute’s certifications • Certified Information Security Manager, from ISACA • Microsoft Certified Trainer • Microsoft Certified Solution Developer Ellen Messmer. ”Some certifications are hot, some not” Network World. Framingham: Feb 2, 2004.Vol.21, Iss. 5;  pg. 23, 2 pgs

  13. IT’s Hottest Skills Robert Half Technology 2005 Salary Guide, survey of 1,650 CIO’s with more than 100 employees

  14. What’s Hot and What’s Not Jennifer Mears. ”What’s in a name?” Network World. Framingham: Jun 16, 2003.Vol.20, Iss. 24;  pg. 44

  15. IT Jobs in Jeopardy

  16. IT Jobs in Jeopardy • Legacy / custom application development • Legacy application maintenance • Web application development • Customer care, services / call center • Management of IT infrastructure / IT outsourcing • Packaged application implementation Jennifer Mears. ”Jobs at risk” Network World. Framingham: Jul 5, 2004.Vol.21, Iss. 27;  pg. 31

  17. Current IT Status

  18. Number of IT Jobs(in millions) Drop off in dot.com, telecom companies, and 2001 recession Information Technology Association of America, “Adding Value…Growing Careers”, 09/2004

  19. Jobs by Region Information Technology Association of America, “Adding Value…Growing Careers”, 09/2004

  20. Job Categories as a % of Total IT Workforce Information Technology Association of America, “Adding Value…Growing Careers”, 09/2004

  21. Other Bits of Information • Non-IT companies represent 79% of all IT employment. (banking, finance, manufacturing, food service, transportation) • Programmers represent the largest single group of IT workers although programmer head count actually dropped slightly in the past year, down almost 30,000 jobs. Information Technology Association of America, “Adding Value…Growing Careers”, 09/2004

  22. Marketing Trends

  23. Marketing TrendsConsulting Services • Different Skill Sets • Fewer Mainframe and Mid-Range Positions • More requirements for project managers, business analysts, and help desks • Java has a high demand as a technical skill • Technical skills are treated as commodities • Placement is handled through the procurement departments instead of IT department • On-line auctions are frequently used to place programmers Kenneth Koboldt, Marketing Manager for Analysts International, interviewed by phone by BECarrell, 10/27/2004 

  24. Marketing Trends Consulting Services • Large firms are offshoring many technical skills • Marketing more to larger firms than small and mid-size firms • Marketing has become more difficult • Placement process • Change in demand for skill sets • 50% of staff are business analysts Kenneth Koboldt, Marketing Manager for Analysts International, interviewed by phone by BECarrell, 10/27/2004 

  25. Marketing TrendsManagement Services • Staff augmentation is a commodity • Developers are being chosen on a cost basis instead of skill set • Business niche is to partner with clients to provide business solutions • Applications are becoming broader instead of silo –based Mitchell Loader, Senior Account Manager for Daugherty Business Solutions, interviewed by phone by BECarrell, 11/04/2004

  26. Careers of the FutureWhat to look forward to

  27. How Do IT Leaders See the Future? • “Coding will largely go away…with the growth in the outsourcing of routine tasks.” Dick Navarro, Director of Information Technology, Boeing Inc, interviewed by phone by DBoyer, 11/02/2004 • “Opportunities will continue to exist in both the management and technical areas of the industry. Purely technical skills are going to be more prone to outsourcing.” Mike Biffignani, CIO, LMI Aerospace, interviewed in person by BECarrell, 10/29/2004

  28. How Do IT Leaders See the Future • A computer science degree does not necessarily prepare graduates for the IT job market. • The increased pace of business, industry consolidation, and globalization mean that many IT professionals will work for many companies during their careers. • “Future IT job seekers will need to do more than study computer science at a reputable school to succeed.” Barbara Gomolski, “What to Tell the Kids”, Computerworld, 10/18/2004

  29. Management vs. Technical • “The issue here is entry level position… most project managers, subject matter experts, and governance people get trained via the programming ranks. In the future, maybe this expertise will be groomed in the subject areas that embed the IT bit within the curriculum, like a major in supply chain may also be an expert in B2B.” Dr. Mary C. Lacity, Professor Information Systems, UMSL, interviewed by e-mail by BECarrell, 10/2004

  30. Management vs. Technical Student’s say… • “I would like to do both. Hoping to be able to become middle management to do both managerial and hand on in 5 years and be a full time manager in 10 years.” • “I have already been moved from technical to managerial. Not sure it’s a great move yet, but that’s where I currently am. I have been out of college since 1996, so I have a bit of experience that forced me up … I am a development group leader in a telecommunications software provider.” Anonymous interviews submitted via UMSL student MIS Listserv

  31. Job Growth Projections

  32. Fastest Growing Industries www.departmentoflabor.org viewed 10/25/2004

  33. Salaries in IT

  34. The following salary information is based on national averages… 2005 Salary Guide, Robert Half Technology

  35. Administration

  36. Applications Development

  37. Quality Assurance & Testing

  38. Internet & E-Commerce

  39. Security

  40. Software Development

  41. Technical Services, Help Desk, Technical Support

  42. Small incremental changes in: • Consulting & Systems Integration • Data/Database Administration • Networking/Telecommunications • Operations

  43. Professional Prognostications

  44. What Will IT Look Like? • According to Dr. Jerry Siegel, “IT professionals in the future will be more grounded in engineering skills. Software engineers and architecture developers will need a deeper understanding of math modeling languages, and data access languages. IT developers will require expertise in the legalities of the business environment. Curriculum will need to include instruction in HIPA, OSHA, and Sarbanes-Oxley.” Dr. Jerry Siegel, Professor Emeritus University of Missouri – St. Louis, interviewed in person by BECarrell and DBoyer, 09/2004

  45. What Will IT Look Like? • Traditional IT jobs are not going away but there may be fewer of them. • New IT opportunities: • Business process design and management • New competency rising from the opportunity to see entire business process while designing IT systems • Information management • Customer Relations Management, Business Intelligence, and Search Technologies • Relationship and vendor management • Negotiate and manage contracts • Select and manage IT service provider partners Barbara Gomolski, “What to Tell the Kids”, Computerworld, 10/18/2004

  46. What Will IT Look Like? • Global IT operations will offer more opportunities • Broader set of responsibilities when working for American companies outside the United States • Cultural and legal differences provide a learning experience that is not available in an IT environment that operates only in the U.S. • Expanding Operations in foreign countries creates job opportunities • Builds new career paths • Improves IT morale Steve Alexander, “International IT: Gaining a World View”, Computerworld, 06/14/2004

  47. What Are the New Skills? • IT professionals must possess a variety of skills • Technical • Business • Managerial • The global business environment requires oral and written communication skills • IT professionals must comprehend the interlacing roles of IT within a business organization B Dawn Medlin International Journal of Human Resources Development and ManagementGeneva, 2004

  48. What are the New Skills? • “A good career path in the future lies in being both business and technical. It’s about providing value to the business” • “Content knowledge, technical skills, and business acumen provide an individual with an edge.” • “The math and communication skills are essential for success. These are what a college degree provide.” Mike Biffignani, CIO, LMI Aerospace, interviewed in person by BECarrell, 10/29/2004

  49. What Are the New Skills? • Interpersonal and communication skills • Ability to work with teams • Leadership abilities • Organizational skills • Analysis and more Analysis • Desire to undertake new assignments even in the face of risk and uncertainty Dick Navarro, Director of Information Technology, Boeing Inc., interviewed by phone by DBoyer, 11/02/2004

  50. Our Conclusions

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