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Dr. Marc Futernick Leadership Skills Development Analysis. GROUP A Professor McEnrue Management 470 · Jorge Garcia Samuel Han Jose Medina Yesenia Lizet Saldana Elvin Youhanna. California Hospital Medical Center (CHMC) Vision Statement

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Dr marc futernick leadership skills development analysis
Dr. Marc FuternickLeadership Skills Development Analysis

GROUP A

Professor McEnrue

Management 470

·

Jorge Garcia

Samuel Han

Jose Medina

Yesenia Lizet Saldana

Elvin Youhanna


Industry

California Hospital Medical Center (CHMC)

Vision Statement

“A vibrant, national health care system known for service, chosen for clinical excellence, standing in partnership with patients, employees and physicians to improve the health of all communities served.”

Industry


Industry continued
Industry (continued)

  • California Hospital Medical Center – Short-Term Care

    • Downtown Los Angeles, many people without healthcare(1)

    • Dignity Health – includes 44 other medical centers in the southwestern region of the United States

  • Patient Satisfaction/Patient Focus

  • Dignity and respect

  • Integrity and honesty

  • Responsiveness to needs

  • Results-oriented perspective

  • Motivate others to exceed expectations


Background
Background

Dr. Marc Futernick:Responsibilities:

  • Tulane University School of Medicine (1996)

  • Emergency Physician (17 Years)

  • Emergency Department (DES) Medical Director since 2006 (7 years)

  • Supervises a medical staff of 110 individuals

  • Management Responsibilities

  • Leadership Responsibilities


Management responsibilities
ManagementResponsibilities

  • Administrative:

  • Represents the department

  • Manages staff members

  • Resolves issues such as conflict

  • Financial:

  • Partly responsible for DES income

  • Manages finances of his own medical group of physicians

  • Personal:

  • Organizing staff members in DES

  • Seeks to improve his efficiency and that of department


Leadership responsibilities
Leadership Responsibilities

  • Articulates a vision and initiates change when needed:

    • Reducing LWBS (Leave Without Being Seen) ratio of the Department

    • Physician’s Mentor Program

  • Leads by example:

    • Sets the speed, efficiency, and productivity of the work unit.

    • Strong, yet positive tone

    • Inspires others


Leadership skills
LeadershipSkills

Communication

  • Effective communication allowed him to build on skills that facilitate:

    • Teamwork

      • Effective delegation

    • Collaboration

      • Able to bring people together and unify under a single cause

    • Feedback


Leadership skills1
Leadership Skills

Motivation

  • Meet certain objectives

    • Accomplish any goal and objective in motion

  • Make clear and targeted objectives

    • To obtain goals and objectives completed

  • Is amazingly useful in influencing teams

    • By the collective team effort


Leadership skills2
Leadership Skills

Vision

  • Direction for the future

  • Improved DES performance

  • Created Physician’s Mentor Volunteer program for pre-medical students

  • Implemented standards

    • Department morale

    • Advocated for patient-centered approaches to care


Conclusion
Conclusion

any questions/Comments/ Concerns?

Reference 1: Healthcare statistic provided by Dr. Futernick


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