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A Model Linking Criteria for Best Practice Concerning eDemocracy

A Model Linking Criteria for Best Practice Concerning eDemocracy. Suree Funilkul/ Wannida Soontreerutana/ Gerti Orthofer/ Helene Gieber/ Roland Traunmüller School of Information Technology, KMUTT, Thailand and Institute of Informatics in Business and Government, JKU, Austria

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A Model Linking Criteria for Best Practice Concerning eDemocracy

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  1. A Model Linking Criteria for Best Practice Concerning eDemocracy Suree Funilkul/ Wannida Soontreerutana/ Gerti Orthofer/ Helene Gieber/ Roland Traunmüller School of Information Technology, KMUTT, Thailand and Institute of Informatics in Business and Government, JKU, Austria IRIS Conference 16-18 February 2006 Law Faculty of the University of Vienna

  2. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practices Concerning eDemocracy 2 iWV - JKU SIT-KMUTT Outline • Introduction • The eDemocracy Context • Best Practice Examples Concerning eDemocracy • The Set of Criteria Applied to Best Practice of eDemocracy • A Model Linking the Criteria • Some Open Questions • Some Conclusions on Determining eDemocracy Implementation

  3. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 3 iWV - JKU SIT-KMUTT 1. Introduction (1) Andy Brack and Phil Noble E-Democracy Around the World Local e-Democracy National Projectin UK Steven CliftGlobal e-Democracy Trends Use of the Internet by government, political parties an advocacy groups to provide information, communication, deliver services or boost participation to generate a more robust debate among citizens. The use information and communication technologies and strategies by democratic sectors within the political processes of local communities, nations and on the global stage. The use of ICTs including the Internet, mobile technologies and interactive digital television to create new deliberative discussions between government and its citizens and between citizens themselves.

  4. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 4 iWV - JKU SIT-KMUTT 1. Introduction (2) eDemocracy “ The use of ICT in democratic process by government sectors to boost up the quality of citizens’ life and citizens’ participation in a democratic activities. ” services of particular government units Integration of information and services from related government agencies A sustainable democratic government

  5. Group 1: Higher - quality of life Equality • By using eInformation, eServices applications • To boost up individual chances Popular Sovereignty Liberty Rule of Law Majority Rule IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 5 iWV - JKU SIT-KMUTT 2. The eDemocracy Context Group 2: Citizens’ participation • By using eVoting, eForum, and eComplaint applications • To support citizens’ organizing in networks

  6. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 6 iWV - JKU SIT-KMUTT 2. Best Practice Example Concerning eDemocracy (1) • Providing the eDemocracy applications to meet citizens’ need • Based on the eDemocracy applications in Group 1 and Group 2 The Multi-channel Integrated Service System (MISS) Project in Spain • To integrate the information systems and interactive databases • Improve the quality, efficiency, and accountability of public services The APLAWS Project in the United Kingdom • To develop a range of standards to simplify the navigation through local authority website • The information-poor and the disabled persons

  7. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 7 iWV - JKU SIT-KMUTT 2. Best Practice Example Concerning eDemocracy (2) The Italian Citizen Portal Project in Italy • To offer electronic services and information to the Italian citizens • Provide the information in accessible and usable ways through portal The Geneva Internet Voting Project in Switzerland • To develop the internet voting application • Access the internet voting in an easy and effective way Citizen Participation in Public Debate Project in Denmark • To create a common platform for all public debates • Create within the public sectors in local, regional, and national level

  8. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 8 iWV - JKU SIT-KMUTT 2. The Set of Criteria Applied to Best Practice of eDemocracy (1) • Gained benefits • Trust and confidence by citizens • Sufficient budget • Rights tools and methodology • Accessibility and sustainability • New communication channels • Empowerment of people • Better infrastructure • Relevance for users • Strong points for project • Based on citizens • Based on five democratic principles • Based on the eDemocracy applications in Group 1 and Group 2 Selecting the Criteria

  9. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practices Concerning eDemocracy 9 iWV - JKU SIT-KMUTT 2. The Set of Criteria Applied to Best Practice of eDemocracy (2) Group 2: Citizens’ participation Group 1: Higher quality of life Selected criteria • friendly use • quality/efficiency • accountability • shared information • consulting relevant issues • voting relevant issues • sharing ideas and opinions • accessing in easy/effective way Gained benefits • extend the project from Local to National • portable module • integrated module • multi-channel • accessibility standards • link to other channels Accessibility and sustainability New channels which are suitable for supporting citizens’ participation New channels which are suitable for providing information and services New communication channels • marketing activity • helping hands • encouragement of people Empowerment of people • encouragement of people • harness the potential of ICT

  10. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 10 iWV - JKU SIT-KMUTT 3. A Model Linking The Criteria for Best Practice Concerning eDemocracy Component • required interface • provided interface

  11. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 11 iWV - JKU SIT-KMUTT 3. A Model Linking The Criteria for Best Practice Concerning eDemocracy

  12. Accessibility standards Encouraged people Multi-channel Marketing activity IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 12 iWV - JKU SIT-KMUTT 4. Some Open Questions (1) Can your applications are based on new ICT can be accessed in an easy way? Accessibility and sustainability Can your application be accessed by all citizens: the disability persons and poor-IT citizens? Link to other channels Can your application be extended by additional module? Friendly use Can your application easily find the information and services? Quality / Efficiency Does your application provide the information that meets the citizens’ need? Gained benefits Group 1: Higher-quality of life Accountability Does your information disclose and is it correct? Shared information Can your application be interacted with the citizens or other organizations? Is this new communication channel suitable for providing information to citizens and obtain the government services by citizens? New communication channels Do you publish the new communication channel to citizens? Empowerment of people Does your application hold a strong attraction for citizens? Helping hands Does your organization arrange the training day for citizens to use applications?

  13. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 13 iWV - JKU SIT-KMUTT 4. Some Open Questions (2) Extend from Local to National Can your application extend the features or functionality for a larger application? Accessibility and sustainability Support multi-language Can your application support multi-language? Portable/integrated module Can your application be integrated with the other modules in other applications? Consulting relevant issues Does your application provide the section of consultation to citizens? Voting relevant issues Does your application provide the section of polling and voting with relevant issues? Gained benefits Sharing ideas and opinions / making suggestions Group 2: Citizens’ participation Does your application provide the section which citizens can be participated with each other? Does your application provide the easy access section of citizens’ participation? Easy / Effective access Is this new communication channel suitable for supporting citizens’ participation activities? New communication channels Harness the potential of ICT Does your organization support or provide the tools for participation with citizens? Empowerment of people How many citizens come to use your application to achieve their aim in participating activities? Encouraged people

  14. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practice Concerning eDemocracy 14 iWV - JKU SIT-KMUTT 5. Some Conclusions on Determining eDemocracy Implementations • Government Administration • Legal aspect • Policy issues • Demographic characteristics • Geographic characteristics • Psychographic characteristics • Consumer characteristics

  15. IRIS 2006 – Vienna, Austria. Feb. 16-18, 2006 A Model Linking Criteria for Best Practices Concerning eDemocracy 15 iWV - JKU SIT-KMUTT Q & A For further information, please contact suree@sit.kmutt.ac.th

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