1 / 24

Financial Sustainability

Financial Sustainability. Real People. Real Answers. Real Help. Program Integrity/Perception. What are your titles? What do your funders say about your service? Have you invested in: Training Quality assurance? What do your materials look like?

zanna
Download Presentation

Financial Sustainability

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Financial Sustainability Real People. Real Answers. Real Help.

  2. Program Integrity/Perception • What are your titles? • What do your funders say • about your service? • Have you invested in: • Training • Quality assurance? • What do your materials • look like? • What image do you • portray?

  3. Customer Diversity

  4. What is the value for Government? • Easy to remember number • Efficient and trusted referral resource • Partner with public safety personnel • First responder in emergencies • Data collection and trend analysis

  5. How Government can partner with 211? • Integrate 211 into your local programs • Economic Stimulus funding • Partner with 211 for disaster planning • Make 211 materials available to the public • Provide volunteers during disasters

  6. Examples– Food Stamps • Single funding model • Standardized training • Standardized service delivery • Standardized billing

  7. Public Health • Swine Flu / H1N1 hotline • Strategic National Stockpile (SNS) • Pandemic exercises / drills

  8. Office of Emergency Services • Public Information dissemination • Rumor Control • Trend Analysis • Coordination of other NGO’s

  9. What is the value for Corporate? • Easy to remember number • Efficient and trusted referral resource • Data collection and trend analysis • More efficient model to deliver their services

  10. Example – SDG&E • Low income utility programs cross-promotion /application completion • Partner for Community Disaster Preparedness programs: Please call 211 if you have any health or safety-related concerns regarding power in your home such as: Life-support equipment; Other medical equipment that requires electricity; Health-related heating/cooling needs; Health or safety-related equipment requiring electricity; or Refrigerated medication.

  11. What is the value for Funding Community? • Data collection • Trend Analysis • Needs Assessments • Advocacy

  12. Example – Jewish Community Foundation

  13. What is the value for Non-profit partners? • Easy to remember number • Efficient and trusted referral resource • Data collection and trend analysis • More efficient model to deliver their services

  14. Example – Vitamin K SettlementDiabetes / Obesity Grant

  15. Positioning Your 211 for Funding Conduct a caller profile study to assess % of target population callers. Review the local strategic plan to determine what role your service can play in advancing specific strategies or elements. Ensure that your I&R software has the capacity to collect key data

  16. 211 as a Community “Solution”

  17. Product Diversity

  18. Product Line – Products

  19. Product Line – Services

  20. Product Line – Data Analysis

  21. Product Line – R&D

  22. 211 Breakdown of funding

  23. Contact Info John Ohanian CEO 211 San Diego Ph. (858) 300-1303 johanian@211sandiego.org Mona Freels COO 211 San Diego Ph. (858) 300-1230 mfreels@211sandiego.org

More Related