Project Approved
Download
1 / 1

PM- Sets up 2 nd Conference Call- if needed - PowerPoint PPT Presentation


  • 57 Views
  • Uploaded on

Project Approved By Ops VP. Use consistent form, most need training, Need to define time frame. PM: send complete order to switching. USHA Account and Clarify Ticket- By Div. Install and start test- case sent to BSC to close and update billing. PART Entered. Constr. Signs off.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' PM- Sets up 2 nd Conference Call- if needed' - zahir-davenport


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

Project Approved

By Ops VP

Use consistent form,

most need training,

Need to define time frame

PM: send complete order to switching

USHA Account and Clarify Ticket- By Div

Install and start test- case sent to BSC to close and update billing

PART Entered

Constr. Signs off

PM Signs off

Cut

PM- Sets up 2nd Conference Call- if needed

PM- Sets up initial conference call

<---3 Day Max---->

<---3 Day Max---->

Division Sends Matrix Call Flow

<---Build 10 day avg---->

5 Days

24hr

24hr

24hr

24hr

24hr

 5 Days 

QC: Telephony

Include:

-Customer

-Vendor

-Div

-DS

-Telephony

- PM

SO rasied by BSC-Update ticket

PM: Soft Order T1(if necessary)

DS Completes Provisioning

Clarify Case

PM -> DS

Division to supply ONU Info

PM- has all needed info- send case to DSInstalls

DS to send email notification:

(include case #, notes) to

-PON tech

-PM

-BSC

Must Include:

-Soft date for install

-Service type +# IPs

-Calendar entry for install

-Include Hubsite/ PON assigns/ T1 Slots…etc

All provisioning Complete ready for install

  • Other:

  • - No Installs scheduled on Friday after 12pm

  • Escalations to be sent from GM

  • Please Notify your PART PM if you update PART!!!!

  • Data Support WILL NOT do ANY portion of install w/o SO

*PM: Project manager

**DS: Data Support

***BSC: Business Sales Coord.


ad