1 / 22

Strategic Information Systems Mgmt Monday April 9 th 6:30 PM Room 401 Brian Clement

Strategic Information Systems Mgmt Monday April 9 th 6:30 PM Room 401 Brian Clement. Discussion Topics. Topics Emerging Technology Providing Interface to Users Issues of Scale Types of Users and Their Expectations User Controlled Resources Representing the organization to users

zachery-houston
Download Presentation

Strategic Information Systems Mgmt Monday April 9 th 6:30 PM Room 401 Brian Clement

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Strategic Information Systems MgmtMonday April 9th 6:30 PMRoom 401Brian Clement

  2. Discussion Topics • Topics • Emerging Technology • Providing Interface to Users • Issues of Scale • Types of Users and Their Expectations • User Controlled Resources • Representing the organization to users • My focus • Communication, Listen/Verify-repeat • Build Relationships

  3. InterfaceDesign Goals • No absolute right or wrong • but we all can identify good and bad interfaces • Identify the target audience for the interface • Technical or non-technical • Experience level

  4. Interface Design Goals • Easy & efficient for the target audience • Use the KISS approach • Leverage the user's strengths, • Help them achieve their goals • Logical, consistent, and easily followed • Special needs • Multiple languages

  5. Interface Design Goals • Data collection methodology • Fill in vs. Pull Down vs. Selection • Toolbar (completely exposed) • Menu item (trivial user gesture) • Submenu item (more involved user gesture) • Dialog box (explicit user command) • Secondary dialog box (button in first dialog box) • "Advanced” user mode controls • Scripted functions

  6. Interface Design Goals • Identify the desired outcomes • What data do you want to collect • What form do you want the data in • Accept what is entered vs. verify on entry • Understand the process • Prototype and review • Listen closely to your reviewers • Don’t lose sight of the original project goals • Stay focused – watch out for scope creep

  7. Issues of Scale • As an IT project size increases, success rates tend to decrease (Denker, Ahmet, The Challenge of Large-Scale IT Projects, World Academy of Science, Engineering and Technology 9/2005) • More users • More interface requirements increase • More opinions • More requirements • More managers, technical staff and users • broader range of skills, abilities and understanding

  8. Issues of Scale More issues to address Communicate, Communicate, Communicate Have the right people Attempt to keep politics out of tech. decisions Stay focused Don’t lose sight of the original project goals

  9. Types of Users and Their Expectations • Executives • Organizational based perspective • Dashboards • Ability to data mine as needed • Immediate access to any data

  10. Types of Users and Their Expectations • Directors • Division based perspective • Dashboards • Defined interval reporting • Adhoc reporting • Immediate access to Division based data • Ability to manipulate/compare data

  11. Types of Users and Their Expectations • Managers • Department based perspective • Dashboards • Defined interval reporting • Adhoc reporting • Immediate access to Department based data • Ability to manipulate/compare data • Data entry

  12. Types of Users and Their Expectations • End users • Defined interval reporting • Adhoc reporting • Immediate access to Department based data • Ability to manipulate/compare data • Data entry

  13. User Controlled Resources (office, mobile, software) Communication, Communication, Communication Training Policy Procedure

  14. Representing the organization to users • User focused • Contact plan • Helpdesk (phone, email, etc.) • Web presence

  15. Representing the organization to users • Keep Leadership Group informed • Strategic Plans • Emergencies • Elevator conversation speech ready and waiting • Meet regularly (dept., div., exec) • individual • group

  16. Representing the organization to users • User needs to "Leadership" • Submission process • Approval/Denial process • Communicate where this lies in the priority list

  17. Representing the organization to users • Communication, Communication, Communication Listen Repeat , Repeat, ... Verify • Build relationships with peers • Earn trust and respect • Be truthful

  18. Representing the organization to users • Set priorities • Up the mgmt. chain • Down the Mgmt Chain • Publicize the Priorities

  19. Representing the organization to users • Establish Project plans • Establish realistic Milestones & Deadlines • Communicate the project plans • Project creep • Obtain signoffs • Establish process for project changes • Adjust project plan • Communicate changes and the effect of change

  20. Representing the organization to users • Expect problems • Expect Conflict • Be proactive • Be prepared

  21. Emerging Technology • Surviving and thriving in the tech leap-frog game. • Stay current with Technology • Determine your organizations technology threshold • Is the Organization willing to chance a run on the tech edge? • Are you willing to chance a run on the technology edge? • Do you have the right people to run on the tech edge? • Are your customers willing to run on the tech edge? • What happens if it doesn’t work?

  22. Summation Be committed Learn the business, not just your department Set goals high – push yourself & those around you Strive for excellence Work to exceed expectations (not to meet them) Take calculated risks

More Related