Strengthening the Government of Canada’s Acquisition Workforce:

1. Strengthening the Government of Canada’s Acquisition Workforce: Arising Challenges and Strategies to Foster Capabilities Christian Laverdure Senior Director Policy, Risk, Integrity and Strategic Management Sector Acquisitions Branch Public Works and Government Services Canada September 14-16, 2011 Santiago, Chile Multilateral Meeting on Government Procurement III

2. Purpose • To describe efforts to strengthen acquisition capacity throughout the Canadian government in a context of: • Demographic change • Renewal of the workforce • Renewal of the acquisition function

3. Acquisitions in Canada: Key Demographics (Resource Distribution) The number of employees in the PG classification increased from 2,096 in 2000 to 3,234 in March 2009 (54% increase). Nearly half (45.7%) of all PG employees work for PWGSC, followed by the Department of National Defence (23.2%) and 31.0% among other federal organizations1. 3 1PG Workforce Profile, Centre for Workforce Analysis and Forecasting, Statistics Canada, 2010

4. Acquisitions in Canada: Key Demographics (Employee Turnover) Between 2005 and 2009, average years of service decreased from 18.2 to 15.0. The proportion of employees with less than 10 years of service increased from 27.1% to 48.5%, with 44.5% of PG-04 (working level) employees having less than 10 years of service1. Additionally, 280 Acquisitions Branch PG employees and 339 employees (21.7%) in all classifications within AB will be eligible for retirement by March 31, 20142. These employees are primarily located in the more senior ranks: 62 of 152 PG-06s (40.8%); 92 of 314 PG-05s (29.3%); Additionally, of the 52 executives at AB, approximately half will be retirement eligible by 2014. 1PG Workforce Profile, Centre for Workforce Analysis and Forecasting, Statistics Canada, 2010 2 Data extracted from PWGSC Human Resources Management System, July 2011 4

5. Acquisitions Environment in Canada More emphasis on high-risk, high-complexity procurement: Military acquisitions Technological renewal Volume of high-complexity procurement has doubled in the last 20 years More emphasis on bundling and commoditizing low-dollar value, low complexity procurement activities: Standing offers Online tools Commodity management approaches for widely purchased goods and services 5

6. Capacity Issues There is a need for highly qualified, educated and trained personnel to transform the acquisitions function from a transactional service to a strategic, value added function to support government priorities. A substantial amount of personnel meeting this profile have either already retired or will be retirement eligible within 4-5 years. There are currently no Canadian university-level degrees that offer a specialization in public procurement – it takes years of training to gain an acceptable degree of specialization. New employees are being promoted more quickly to fill gaps and do not have the necessary experience to take on more complex projects. There is little competition for senior-level positions; in some cases, positions sit vacant with no one qualified to occupy them. Federal departments are in competition with one another and with other jurisdictions for scarce resources. 6

7. Capacity Building Strategies: Recruitment PWGSC’s Intern Officer program recruits high-potential candidates from a variety of university programs (business, sciences, engineering, etc.) and trains them to become procurement officers. 20-25 candidates are recruited a year for the 3-year development program Competitive salary Trainees are eligible for 40 days of specialized training (in addition to departmental training) and have access to a working-level “buddy” as well as coaches and mentors The program has been in existence for over 50 years; many senior managers in the Canadian federal procurement community are former Intern Officers. Program success has led to discussions on expanding the program government-wide. 7

8. Capacity Building Strategies: Certification The Functional Specialist Certification Program for Procurement, Materiel Management and Real Property Professionals was developed to professionalize the PG cadre and standardize professional development across government: Specialized course curriculum Knowledge exams Written achievement records Competency-based learning Transferable across the federal government The program is managed by the Treasury Board of Canada Secretariat, with Public Works and Government Services Canada and the Canada School of Public Service as service providers 8

9. Capacity Building Strategies: Community Development A government-wide governance structure is in place for the Procurement, Materiel Management and Real Property (PMMRP) Community: Managed by Treasury Board of Canada Secretariat Participation from all federal departments and agencies with significant amount of procurement officers Interdepartmental working groups are struck to work on community-wide issues: Standardized competency profiles Standardized recruitment/hiring tools and collective staffing initiatives Professional development curriculum Trend analysis Government-wide branding 9

10. Community Development Maturity Model3 Examples of activities at each level: Most organizations are committed to collective community management and respect established processes. Stable funding is in place and the cultural/behavioural shift is evident. Continuous improvement is integrated into processes. The community is managed in a widely accepted, systematic way. Over 50% of organizations are actively engaged. Enabling tools, community-wide HR plans and Strategic employee development programs are in place. Beginning of a collective approach to community management. Some working groups have been established; participation in community-wide program development is becoming a recognized job responsibility; and, some community-wide tools are being jointly developed. Departments/agencies understand the need for collective community management and are starting to work together on selected issues. Some processes are established, but the cultural shift to working collaboratively has not been integrated. Community needs are being identified. A few departments/agencies may work together on some issues related to strengthening the HR community. Joint initiatives are normally reactive”. No community-wide strategies are in place. The maturity level reflects the degree to which the community is managed in a systematic and process oriented way. Level 5 – Optimized at Enterprise Level Level 4 – Community Acceptance Level 3 – Initial: Beginning Program Development Level 2 – Awareness Level 1 – Ad-hoc 10 Level 0 – Not Measurable No evidence of community-wide programs or initiatives. 3Model acquired from Treasury Board Secretariat of Canada, Office of the Comptroller General

11. Capacity Building Strategies: Next Steps Strengthen branding of the public procurement community Attend additional career fairs Negotiate additional co-op agreements with post-secondary institutions Develop additional training courses and programs Further standardize training curricula Harmonize initiatives with Canadian public procurement community Pursue community-wide standards and best practices Encourage portability of public procurement credentials Make a case for developing university-level specialized courses via a unified public procurement community 11

12. Questions? 12