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GMS Workshop February 2009. Developing C ommon A SEAN T ourism C urriculum (CATC). Presenter: Catherine Ng William Angliss Institute. Project Objectives & Technical Deliverables. 2. Lack of a common curriculum across ASEAN Harmonise different Tourism Curriculum Frameworks. 1. 2.

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Developing C ommon A SEAN T ourism C urriculum (CATC)

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Developing c ommon a sean t ourism c urriculum catc

GMS Workshop

February 2009

Developing

Common ASEAN Tourism Curriculum (CATC)

Presenter:

Catherine Ng

William Angliss Institute


Project objectives technical deliverables

Project Objectives & Technical Deliverables

2

  • Lack of a common curriculum across ASEAN

  • Harmonise different Tourism Curriculum Frameworks

1

2

  • No mutual recognition

  • Assist MRA & facilitate labour mobility

  • Harmonise Regional Qualifications Framework & Skills Recognition System

Endorsed CATC

with minimum standards

Endorsed

RQFSRS

  • Varied tourism standards and HR capacity

  • Promote consistency & uniformity in tourism training standards

4

3

  • Capacity building of CLMV countries in implementing CATC & RQFSRS

  • Narrowing development gaps amongst ASEAN Countries

242 competency

standards

For 6 labour divisions

Train the Trainer

Program for

CLMV Countries


Who were involved

Who were involved

3

  • ASEAN Secretariat

  • ASEAN Task Force for Tourism Manpower Development

  • Technical Reference Group (TRGs)

  • 1041 key stakeholders:

    • Industry (both Hospitality and tourism)

    • Educational institutions

    • Government


Methodology of catc rqfsrs

Methodology of CATC & RQFSRS

Discovery

Endorse

Develop

Design

4

CATC & RQFSRS

5 project phases

Validate/

revise

1 & 2


Methodology of developing competency standards

Methodology of Developing Competency Standards

5

Finalise & Endorse

  • Finalise & endorsed by ASEAN Task Force for Tourism Manpower Development

Feedback 2

  • Feedback 2 – Through ASEAN Stakeholders Workshops

  • Feedback 1 - Review Online survey amongst ASEAN stakeholders via TRGs

Feedback 1

  • Quality Control – Review & Edit: Curriculum Experts & Professional Editors

QC

  • Develop details of competency standards – Curriculum Writers

Develop

  • Design standard template – Consult TRGs, research and benchmark

Design


Methodology for train the trainer program in clmv

Methodology for Train the Trainer Program in CLMV

  • Local TRGs of CLMV nominated 4 participants per country

    • Joint screening process

    • Selection criteria

    • CVs

  • Conducted a 2-week intensive Train the Trainer Program

  • Held in Hanoi

  • 16 participants were assessed


Challenges lessons learnt and what s next

Challenges, lessons learnt and what’s next

1

2

3

  • Effective communications mechanism & close engagement:

  • -ASEC

  • ASEAN Task Force for Tourism Manpower Development

  • Local TRGs

  • Continuity and importance of local TRGs

  • Invite relevant / interested stakeholders

  • Prior in-country visit briefings

  • Develop Competency standards first

  • Rationalise 300 unit titles of ACCSTP competency standards to 242

Project design

Engagement &

co-ordination

Relationship building & approaches


Challenges lessons learnt and what s next1

Challenges, lessons learnt and what’s next

5

6

4

  • Face-to-face communications / workshops irreplaceable

  • Gather feedback

  • Answer questions

  • Build consensus amongst stakeholders

  • Encourage local TRGs to joint facilitate the program

  • Translate materials if budget allows

  • Organise translators if needed

  • Develop a portal to distribute information to stakeholders

  • Developed www.waseantourism.com

  • Create an online forum

  • Dissemination of

  • information

Communications

Some

language barrier


Developing c ommon a sean t ourism c urriculum catc

Challenges, lessons learnt and what’s next

7

8

9

  • Develop ASEAN Certified Trainers and Assessors

  • Create a pool of trainers by adopting “Master Trainer & Assessor model”

  • Create a web portal for training resources (toolbox) for new standards

  • A knowledge bank and discussions forum

  • Supportive

  • environment

  • Run intensive Train the Trainerprograms in parallel with development of skills standards framework

  • Create “Project Champions/Advocates”

Capacity building I

Capacity building II


Master trainer assessor model

Master Trainer & Assessor Model

  • Multiplying effects

  • Mentoring

  • ASEAN & GMS Certified Trainers & Assessors


End of presentation

End of presentation

Thank you.

Any questions?


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