Chilliwack General Hospital The Never Ending Story

1. Chilliwack General HospitalThe Never Ending Story Cast: Jodene Loewen – CNE Surgical Unit Carla Hoffman – Preadmission Nurse Karen Warwick – RN Surgical Unit Linda Frodsham – RN Surgical Unit Deb McGimpsey – LPN Surgical Unit Michelle Stoltz – Physiotherapist (Surgical Unit) John Campbell – Chief Physiotherapist Diane Strauss – Physiotherapist (Home Health) Sandra Geddes – Manager Home Health Chris Laslop – Clinical Resource Nurse (Home Health) Lisa Shearer – RN Home Health Carol Jean Chevalier – PCC OR

2. A Year to RememberHighlights • Anticoagulant • Antibiotic • Care Paths • Follow-up Care • Before, During and After Booklet • Combined Preoperative Education and Screening • Arthroplasty Assessment Record

3. The Way We Were • Multiple handouts for the clients. • Each discipline completed their own assessment record of the client. • Information was not efficiently shared amongst the disciplines involved in the clients care. • Discharge concerns were not addressed prior to the client coming to the nursing unit.

4. The Pursuit of Happiness • Collaborative Preoperative Education • Collaborative Arthroplasty Assessment Record and Community Referral • “Before, During and After Booklet”

5. Back to the Future • Future PDSA cycles • Continued auditing and education/changes • Keeping the embers glowing