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Program Models for Networked Services Coordinating Youth Services

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Program Models for Networked Services Coordinating Youth Services California Youth Council Institute May 14 - 15, 2002. Connecting Daisy Petals into Programs. WIA calls for ‘networked youth services’ The “DAISY” is one way to depict a networked system

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Presentation Transcript
slide1
Program Models

for Networked Services

Coordinating Youth Services

California Youth Council Institute

May 14 - 15, 2002

connecting daisy petals into programs
Connecting Daisy Petals into Programs
  • WIA calls for ‘networked youth services’
  • The “DAISY” is one way to depict a networked system
  • Growing a daisy is a multi-year process
  • Resource mapping is used to describe the details of every petal in your daisy
program models in a wia context
Program Models in a WIA Context
  • Critical issue: are you “buying slots” or are you “networking services”?
  • Under WIA, the unit of “program” is the entire community -- all youth service elements together!
  • Primary role of LWIB/YC is to create operational connections across services.
a wild daisy tucson
A Wild Daisy: Tucson!
  • In transition to an client-centered service system
  • www.csd.co.pima.az.us/rfpq/youthrfp.html
  • Centralized framework and case management services at the one stop centers (but case management to be provided through contract)
  • RFQ process to pre-qualify youth service vendors
  • Youth-by-youth service plans
pima s rfq line up
Pima’s RFQ line-up
  • Case management RFP
  • Youth Work Experience/Work-Readiness RFQ
  • Youth Academic Instruction RFQ
  • Youth Occupational Training RFQ
  • Youth Development RFQ
what has pima learned
What has Pima learned?
  • It works
  • Vendors provide what they are good at
  • Open-ended RFQ process, including TA
  • Significant case management training
  • Help vendors develop “unit cost-per service”
  • Vendors need to accept degree of service risk
  • Need for YC staff to manage/track service times and availability
  • Unusual model for YO as well as WIA
it s the network stupid
“It’s the network, stupid”
  • WIA has the same generic steps as many other youth-serving programs
  • If you align the steps, you align the services
  • The devil really is in the [operational] details
what do you need
What do you need?
  • Working agreement -- CYA and WIA
  • Connected information system
  • Agreed use of assessment tools
  • Agreed content and format of ISS
  • Process to decide how services are paid for
  • Agreement on case management
  • Agreement on performance reporting
what does wia get
What does WIA get?
  • System referrals
  • Youth-serving partners
  • Leverage -- services and resources
  • Clear role for framework and content services
  • System impact
what is different about alt ed
What is different about Alt-Ed?
  • Youth are not attached to system partner
  • WIA framework services and content services are more central to strategy
  • LWIB/YC works with schools to create options -- and funds to follow youth into alternative programs
  • WIA has primary case management role
system building models
System-building models
  • Seattle: Funding a collaborative group of youth development providers rather than one ‘prime’
    • www.doleta.gov/regions/reg06/documents/bpyaksum.cfm
  • Corning, NY: Require multiple providers to respond to an RFP in partnerships
    • www.workforce2.org
system building leveraging resources
System building - leveraging resources
  • Identify flexible dollars
    • Indianapolis -- Youth Employment
    • One stop center includes 47 providers
    • www.ipic.org/initiatives.htm
slide17

Career

dev

Academic

Support

Boys &

Girls Club

TYC &

courts

Assessment,

ISS,

Case Mgmt,

Follow-up

Foster

care

Summer

Jobs

Teen

Parents

Big

Brothers

School-

to-career

budget tools for systembuilding
Budget tools for systembuilding
  • First handout: “Youth GED” line item budget
  • 2d handout: “YouthWorks” line item budget
  • 3d handout: resource mapping result
  • 4th handout: Integrated Budget for “Project Thunder”
project thunder budget
Project Thunder budget
  • Focus on the functions of the project costs
  • Each source of funds pays for services (expenses) it is permitted to support
  • Every contributor gets leverage
  • Every youth gets multiple services
  • The total performance gets measured and reported even though WIA funded only 1/7th of the program cost.
impact on operations and performance
Impact on operations and performance
  • “Thunder integration” happens when LWIB/YC is a convenor and partner, not just a funder
  • YC is proactive, not reactive, to service opportunities
  • Able to better target strategic needs
  • Integration requires clear operational links (framework services) with other
  • YC staff are linkers, brokers, and connectors
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