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THE CHANGING FACE OF RETAILING

THE CHANGING FACE OF RETAILING. OWNING YOUR FUTURE. Agenda. Retail Environment Challenges Opportunities Business fitness. Retail Environment. Australian market s oft Deflationary impacts Online shopping g rowth Cautious discretional s pending Mining boom. Challenges.

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THE CHANGING FACE OF RETAILING

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  1. THE CHANGING FACE OF RETAILING OWNING YOUR FUTURE

  2. Agenda • Retail Environment • Challenges • Opportunities • Business fitness

  3. Retail Environment • Australian market soft • Deflationary impacts • Online shopping growth • Cautious discretional spending • Mining boom

  4. Challenges Operate in Remote Locations • Supply chain • Cost of doing business • Recruitment and retention • Lack of retail sqm² • Deal with seasonal impacts

  5. Challenges Sales leakage out of region • Online shopping • National retailers targeting • Planned city shopping • Shallow product categories • Advertising/promotions

  6. Opportunities • Captured demographics • Population growth • Place of choice/lifestyle • Mining boom impacts

  7. Opportunities • Housing developments • Cruise ship visits • Dry season influx • Wet season activity • Retail precincts

  8. Business Fitness Build your brand • Focus your offer • Customer service • Invest in training/development • Build customer loyalty

  9. Business Fitness Build your brand • Be price competitive • Sqm² usage • Control your costs • Targeted promotions

  10. Business Fitness Build your brand • Bricks and clicks strategy • Retail offer with an informative website to draw customers back into your store

  11. Summary • Regional growth • Effective Business Plan • Own your future

  12. Thank you

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