Developing Professional Communication Skills

1. Developing Professional Communication Skills Equine Science

2. Business Meetings • Order of Business (Agenda) • Keeps the meeting moving forward • An agenda or outline of what will take place • Framework for the development of a good business meeting

3. Outline- Order of Business • Opening ceremony • Call to order by the president • Minutes of last meeting • Secretary • Reports on Chapter POA • Officers and committee chairs • Old Business • unfinished business

4. Outline- Order of Business • New Business • Presented by members in the form of motions • Adjournment and Closing Ceremony • Passed motion to adjourn • Consensus of the group

5. What is Parliamentary Procedure? Parliamentary procedure is a systematic way of organizing meetings. Governed by Robert’s Rules of Order.

6. Purposes • To focus on one item at a time • Extends courtesy to everyone • Observes the rule of the majority • Ensures the rights of the minority

7. The Gavel • The president uses the gavel to control aspects of the meeting. • The number of taps determines the meaning.

8. Number of taps One Tap • Tells members to be seated • Used after passing or rejecting a main motion • Used after the announcement that the meeting is adjourned

9. Number of taps Two taps -calls the meeting to order Three taps -symbol to rise during opening/closing ceremonies Series of taps -used to bring the group to order

10. Presiding Officers • Examples: • Company Chairman • Organization President • Speaker of the House • Chapter FFA President • Must be fair and impartial • Must relinquish the chair when the president desires to discuss business

11. Motions

12. Main Motion • Used to get group approval for a new project or some other course of action • Wording: “I move” NOT “I make a motion”

13. Main Motion • Requires second • Debatable • Amendable • Majority vote required • Can be reconsidered

14. Amendments • Used to change a main motion • 3 ways to amend: addition, substitution, striking out • Wording: “I move to amend the motion”

15. Amendments • Requires second • Debatable • Amendable • Majority vote required • Can be reconsidered

16. Adjourn • Used to end a meeting • Wording: “I move to adjourn”

17. Adjourn • Cannot be debated • Cannot be amended • Cannot be reconsidered • Requires second • Requires majority vote

18. Point of Order • Used when one believes a parliamentary error has been made • Wording: “I rise to a point of order”

19. Point of order • Not debatable • Not Amendable • Does not require second • Cannot be reconsidered • No vote required

20. Previous question • Used to stop debate and vote • Wording: “I move to previous question”

21. Previous question • Second required • Not debatable • Not amendable • Can be reconsidered before vote • 2/3 vote required

22. Refer to committee • Used to gain more information on a motion before voting • Wording: “I move to refer this motion to a committee to report at our next meeting.”

23. Refer to committee • Second required • Debatable • Amendable • Can be reconsidered • Majority vote

24. Suspend the Rules • Used to allow the chapter to act in a way that would be against the rules of parliamentary law or the constitutional laws of the organization • budgets issues • 2/3 or majority votes

25. Suspend the Rules • Second required • Not debatable • Not amendable • 2/3 majority vote required

26. Public Speaking Objective: Describe the major types of speeches and the variables to be considered when presenting speeches

27. Public Speaking CDE’s in FFA • Prepared Public Speaking • memorized using a manuscript • based on an agriculture topic • Extemporaneous Speaking • 30 mins to prepare • given without using a manuscript or from memorization • very little preparation ahead of time

28. Benefits of GOOD Communication • One of the most important factors in determining career success • Oral communications always one of top skills demanded by employer- what occupation doesn't need it? • It will help you speak out in important situations, as parent, citizen, customer, tax payer

29. Benefits of GOOD Communication • It is the nature of humans to form groups- • Relationships depend on communication skills • Learn the ability to: • persuade others • change things for better • seek civil justice, human rights • democracy-freedom of speech

30. Conclusion Building a Speech Introduction Body

31. Introduction • Capture attention • Enthusiasm and Emotion • Indicate the need for the speech • Makes the audience want to know more • Short stories and real life is a good start

32. Body • The largest part of the speech • Contains the information you want to tell • Consist of several major points surrounded by a central objective

33. Conclusion • Remind the audience of the objective or topic • Move people to action • Use powerful well planed words

34. Practice! Practice! Practice! • Preparation, practice and more practice • Practice in front of others • Have people provide feedback • Watch and listen to yourself • Use a mirror • Video

35. Delivering a Speech • Know your audience and what to expect • Stage Presence is the speaker’s: • attitude • ease before the audience • confidence • personality • poise • body posture

36. Presentation FAQ’s Will we go to the library? Yes, Wednesday for half of the period. How much time will I have in class? You will have about 30 minutes in class today, Wednesday, and Thursday. You will likely have to work at home also. Will I have time to prepare Friday? No, presentations should be complete before you come to class. With 25 students it will take the entire period to finish. Can I go Monday instead? Yes, but your presentation will be considered late and will be graded accordingly.