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Learners will:

Module 2a Objectives. Learners will:. Explore their own cultural biases, assumptions and blind spots about various sub-cultural groups; Describe the various stages of Cross’ Model and its application to various contexts; and Discuss implicit and explicit bias. Culturally Competent Providers.

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Learners will:

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  1. Module 2a Objectives Learners will: • Explore their own cultural biases, assumptions and blind spots about various sub-cultural groups; • Describe the various stages of Cross’ Model and its application to various contexts; and • Discuss implicit and explicit bias.

  2. Culturally Competent Providers

  3. Cultural Competency • “To be culturally competent doesn’t mean you are an authority in the values and beliefs of every culture. What it means is that you hold a deeprespectfor cultural differences and are eager to learn, and willing to accept, that there are many ways of viewing the world.” • - Okokon O. Udo PhD • Integrative Health and Wellness • Northwestern Health Sciences University

  4. What do you see?

  5. Culture

  6. Cultural Identity

  7. Dimensions of Diversity

  8. Cultural Identity

  9. Mental Models

  10. Implicit/Explicit Bias

  11. Attributes of Mental Models

  12. Implicit Bias

  13. Implicit Bias

  14. Factors that Influence Implicit Bias

  15. Mental Models

  16. If you are human, you are bias. --Howard Ross

  17. Managing Bias

  18. Stereotypes

  19. Terry Cross’ Cultural Competence Continuum Source: Adapted from Cross, T. Bazron, B., Dennis, K, & Isaacs, M. (1989). Towards a Culturally Competent System of Care (Volume 1). Washington, DC: Georgetown University Child Development Center, CASSP Technical Assistance Center

  20. Cross’ Model Self-Analysis Matrix

  21. Knowledge Check-In: #1 • An individual at this stage says, “My cultural experience is the only one that is real and valid. There is little to no thought of “other.” • A. Cultural Incapacity • B. Cultural Blindness • C. Cultural Destructiveness • D. None of the above

  22. Knowledge Check-In: Answer • An individual at this stage says, “My cultural experience is the only one that is real and valid. There is little to no thought of “other.” • A. Cultural Incapacity • B. Cultural Blindness • C. Cultural Destructiveness • D. None of the above

  23. Knowledge Check-In: #2 • An individual at this stage says, “I see the world through different eyes and make intentional changes in my own behavior and actions.” • A. Cultural Pre-Competence • B. Basic Cultural Competency • C. Advanced Competency • D. Cultural Incapacity

  24. Knowledge Check-In: Answer • An individual at this stage says, “I see the world through different eyes and make intentional changes in my own behavior and actions.” • A. Cultural Pre-Competence • B. Basic Cultural Competency • C. Advanced Competency • D. Cultural Incapacity

  25. Knowledge Check-In: Answer • An individual at this stage says, “I see the world through different eyes and make intentional changes in my own behavior and actions.” • A. Cultural Pre-Competence • B. Basic Cultural Competency • C. Advanced Competency • D. Cultural Incapacity

  26. Knowledge Check-In: #3 • Other cultures are trivialized. One tends to deny differences. Individuals may say I see human, I don’t see color or other characteristics. • A. Cultural Destructiveness • B. Cultural Blindness • C. Advanced Competency • D. Cultural Incapacity

  27. Knowledge Check-In: Answer • Other cultures are trivialized. One tends to deny differences. Individuals may say I see human, I don’t see color or other characteristics. • A. Cultural Destructiveness • B. Cultural Blindness • C. Advanced Competency • D. Cultural Incapacity

  28. Cultural Competency Assessment

  29. Cultural Competency

  30. Selena Webster-Bass, MPH The Voices Institute Cultural and Linguistic Competency Educator selena@voicesinst.org 904.504.9772

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