Company presentation

1. 18 April 2012 Company presentation Vienna Insurance Group

2. active in 25 countries of Europe Vienna Insurance Group at one glance • listed on the stock exchange in Vienna and Prague • operates about 50insurance companies • approx. 25,000 employees working for VIG groupwide • Rating: A+ with a stable outlook (Standard and Poor's) • headquartered in Vienna, Ringturm

4. About 190 years in Austria and over 20 years in CEE Success beyond borders Two important steps in corporate history: 1824: Foundation of the first insurer that is part of today's Group 1990: VIG was one the first Western European insurance companies to venture into Central and Eastern Europe 1 Czechoslovakia 2 2 Austria 1 4

5. Market entries Focus on Central and Eastern Europe Germany, Czech Republic, Slovakia Hungary, Poland, Liechtenstein, Croatia, Italy Romania, Bulgaria, Serbia Belarus Slovenia, Ukraine Georgia, Russia Albania, Macedonia, Turkey Baltic States, Acquisition of Erste Group insurance operations Montenegro Bosnia and Herzegovina 1990 1996-99 2001/02 2004 2006 2007 2008 2010 2011

6. Top market positions in Austria and CEE Core markets Further VIG markets

7. Business objectives The VIG is aimed to achieve long-term continuous growth in premiums and earnings Objectives of the Vienna Insurance Group • Keeping the top position in Austria • Steady expansion of insurance activities in CEE

8. Management principles The five cornerstones of corporate strategy

9. Long-term growth potential in CEE Insurance density 2010 in EUR • Insurance density in the VIG core markets excl. Austria1 (~ EUR 207) far below the Western European level • Huge convergence potential of the CEE-countries in the life and non-life segment • Growth rates of insurance markets in CEE are significantly higher than those in Western Europe Life Non-life Source: In-house calculations based on publications by national insurance supervisory authorities and associations, the IMF and Swiss Re (Sigma)1 weighted average: Bulgaria, Croatia, Czech Republic, Hungary, Poland, Romania, Serbia, Slovakia, Ukraine

10. The variety of distribution channels ensures optimum access to customers in every market. Established channels of distribution are the key for building the Group's position. The importance of the individual sales channels varies from company to company, depending upon the country’s legal framework as well as the level of development of its insurance sector and the specific business model Bancassurance partner: Erste Group Multi-channel distribution Effective distribution with multiple distribution channels Strong customer orientation Salaried field staff and exclusive agents Non-exclusive agents Bank distribution Brokers Others (car dealers, direct sales,…)

11. local brand = first name(individuality, local identity) The multi-brand policy… …significantly differentiates VIG from other market participants Vienna Insurance Group = family name (security, strength, internationality) • It helps to maintain the loyalty and commitment of local employees and managers. • Allows established, well known brands that already enjoy good customer recognition to be retained. • Established distribution relationships are also easier to continue. MANY BRANDS ONE GROUP

12. Group result 2011

13. Development 2011 Excellent development in difficult economic environment Best result in company history • EUR 8.9 billion premium income (+3.4%) despite fluctuation in CEE-currencies • PBT: Excellent increase of 10.1%to EUR 559.01 million (yoy) • Combined Ratio at 96.8% (-1.6%p) 13

14. Business development 2007-2011 IFRS, in EUR million Premiums written Profit before taxes +10% yoy 14

15. Premium income Premiums written by lines of business, IFRS Vienna Insurance Group with solid growth

16. Thank you for your attention!

17. BACK-UP

18. Organisational structure (status as of April 2012) Managing Board GeneralSecretariat Group-Controlling Enterprise Risk Management (Solvency II) Actuarial Department Internal Audit Investor Relations Member of the Managing BoardFranz Fuchs General ManagerGünter Geyer Member of the Managing BoardFranz Kosyna Deputy General ManagerPeter Hagen Member of the Managing BoardPeter Höfinger Member of the Managing Board, CFOMartin Simhandl • Management of the VIG-Group • Strategic questions • Public relations • Marketing / Sponsoring* • Law • Human resources • Group IT / Back office • SAP Smile Solutions • Asset management • Asset risk management • Subsidiaries department • Finance and accounting • Performance management motor vehicle insurance • Project Internal capital model (Project Solvency II) • Cost structure of the Group • VIG RE • Performance management personal insurance • International corporate and large customer business • Vienna International Underwriters (VIU) • Reinsurance Country responsibilities Deputy members of the Managing Board: • Martin Diviš • Roland Gröll • Judit Havasi • Rudolf Ertl • Karl Fink • Hans Raumauf Members of the Extended Executive Board (Advisory function): * Tasks performed by order of the principal shareholder Wiener Städtische Wechselseitige (Mr. Geyer / Mr. Fink); Responsible VIG: Mr. Kosyna

19. Premium income Premiums written by region, IFRS Positive development of the CEE region * Remaining markets include: Albania (incl. Kosovo), Baltic States, Bulgaria, Croatia, Georgia, Germany, Hungary, Liechtenstein, Macedonia, Serbia, Turkey and Ukraine

20. Premium income 2011 (2010) % share by region % share by lines of business Non-CEE 47.9% (50.0%) Property/Casualty 51.5%(50.6%) Life 44.4% (45.5%) CEE 52.1% (50.0%) Health 4.1% (3.9%) Figures for 2010 in brackets