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Revenues & Benefits Forum Presentation

Revenues & Benefits Forum Presentation. Shepway District Council 28 th January 2010. Juli Oliver-Smith. Head of East Kent HR Partnership. East Kent HR Partnership. The beginning……………. The EKHRP Journey. Why – Project Drivers Objectives of The Partnership Business Case and beyond

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Revenues & Benefits Forum Presentation

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  1. Revenues & Benefits Forum Presentation Shepway District Council 28th January 2010

  2. Juli Oliver-Smith Head of East Kent HR Partnership

  3. East Kent HR Partnership The beginning…………….

  4. The EKHRP Journey • Why – Project Drivers • Objectives of The Partnership • Business Case and beyond • Service Delivery model and Approach • Organisational Structure • Where are we now?

  5. Why - Project Drivers • At least 3 of the councils needed replacement payroll systems & joint working lead to better procurement terms. • Modern IT systems provide much better staff and management reporting and information. • A single system is managed more efficiently than having each council manage its own system. • The agenda for policy development continues to grow and therefore the development of new policies or revision of existing policies once for use four times has to deliver efficiencies.

  6. Why - Project Drivers • All the partner organisations had experienced difficulties recruiting and retaining qualified/experienced HR professionals. • The payroll service in each district relied on one or two people and there is, therefore, a need to increase resilience. In addition: • There was a consensus amongst all partners that a shared service was the way forward in addressing the drivers.

  7. Objectives of the Partnership • Efficiency Savings • Increased service resilience • Aligned business processes • HR / Payroll (self service functionality & timely management information) • Larger pool of HR expertise & specialists • Greater buying / procuring power

  8. Business Case & Beyond In the longer term:……. • A common job evaluation scheme. • Standard policies for all the partner organisations. • Greater development and career opportunities for staff in the shared service. • Greater development and career opportunities for staff in each authority. • A quality training programme that meets the needs of the partners, staff and managers on a timely basis. • Standardised terms and conditions across the East Kent authorities.

  9. Service Delivery Model and Approach • Started role on 1st September 2009 • Set Cost Envelope • Lots of work/analysis had been done • How (and what) would we deliver?

  10. Support Tier Pyramid

  11. Case Consultants HR Administration Business Support One Touch Consultancy Service Delivery Elapsed time, pro-active, cyclical and project based service initiated by customers and HR directly Real time, immediate need service initiated by customers

  12. Case Consultants HR Administration Business Support One Touch Consultancy Flexible Workforce

  13. East Kent HR Partnership

  14. The New Service • Advice available at time of need • Support available on site when necessary Resilience within team to respond to peaks and troughs of demand • Wide range of experience and expertise across all services offered with access to external support as necessary • Development of self service functionality for managers and staff

  15. June 2010 February 2010 HR / Payroll system Phase 1 – back office system Phase 2 - self service Where are we now? 04 January 2010 Case Consultancy HR Admin One Touch Consultancy

  16. Questions

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