Assisting immigrant and refugee populations
This presentation is the property of its rightful owner.
Sponsored Links
1 / 16

Assisting Immigrant and Refugee Populations PowerPoint PPT Presentation


  • 98 Views
  • Uploaded on
  • Presentation posted in: General

Assisting Immigrant and Refugee Populations. Samantha Longacre Anchorage Neighborhood Health Center. Today’s Topics. Eligibility Immigration status Identity Verification Household size Income Language Interpreter services Printed materials Communication tips. Who are we helping?.

Download Presentation

Assisting Immigrant and Refugee Populations

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Assisting immigrant and refugee populations

Assisting Immigrant and Refugee Populations

Samantha Longacre

Anchorage Neighborhood Health Center


Today s topics

Today’s Topics

  • Eligibility

    • Immigration status

    • Identity Verification

    • Household size

    • Income

  • Language

    • Interpreter services

    • Printed materials

    • Communication tips


Who are we helping

Who are we helping?


Everyone

Everyone!

  • Single

  • Married

  • Families

  • Varying immigration statuses

  • Different languages

  • New to insurance


Residency

Residency

  • Marketplace:

    • No requirement for length of residency

  • Medicaid:

    • Requires 5 years in US

      < 5 year residency, denied Medicaid?

      Apply in Marketplace (even if under 100%FPL)


Immigration status

Immigration Status

  • “Green Card” (I-551)

  • Reentry Permit (I-327)

  • Refugee Travel Document (I-571)

  • Employment Authorization Card (I-766)

  • Temporary I-551 Stamp (on passport or I-94/I-94A)

  • Arrival/Departure Record (I-94/I-94A)

  • Arrival/Departure Record in foreign passport (I-94)

  • Foreign Passport

  • Certification from U.S. Department of Health and Human Services (HHS) Office of Refugee Resettlement (ORR)

  • Document indicating withholding of removal

  • Alien number (also called alien registration number or USCIS number) or 1-94 number


Identity verification

Identity Verification

No credit record? Can’t verify identity!

Option 1

  • Submit application through call center

  • Send in supporting documents

    Option 2

  • Upload/mail requested documentation

  • Wait for verification


Household size

Household Size

  • Household members vs. Tax filing members

  • Dependents in Mexico or Canada

    • “no permanent address”

    • Same mailing address


Income

Income

Tricks

Tips

Break it out by job

Start/finish

Pay rate/hours

Overtime average

Use date calculator for weeks

timeanddate.com

Ask about each person

  • Unpredictable

  • Multiple jobs

  • Seasonal jobs

  • Unemployment benefits

  • Permanent Fund Dividend


Language

Language

  • Spanish

  • Somali

  • Arabic

  • Korean

  • Tagalog

  • Albanian

  • Russian


Interpreters

Interpreters

Why?

  • Health insurance is difficult to understand

  • Family/friends are not trained interpreters

  • Impartial, maintains confidentiality

    Tips

  • One idea at a time

  • Plan double the appointment time


Posters brochures and flyers

Posters, Brochures, and flyers

Keep it simple

  • 3 – 5 major points

  • Active voice

  • Short sentences

  • Large font

  • Lots of white space


5 communication tips

5 Communication Tips

  • Short sentences

    • Break down concepts

    • Short questions

  • Take your time

  • Eye contact (even with phone interpreter)

  • Use examples/stories

  • “What questions do you have?”


What questions do you have

What questions do you have?

Samantha Longacre

[email protected]

907-743-7309


  • Login