Ticket Tools Webinar:
This presentation is the property of its rightful owner.
Sponsored Links
1 / 34

Ticket Tools Webinar: Tools to Assign, Track, and Bill for Tickets PowerPoint PPT Presentation


  • 76 Views
  • Uploaded on
  • Presentation posted in: General

Ticket Tools Webinar: Tools to Assign, Track, and Bill for Tickets. Welcome to the webinar. Kevin Nickerson, NYMWP. Mira Bowin NYAPRS. FOR AUDIO  Dial-in number: 1 (888) 582-3528 (US Toll Free) or 1 (847) 944-7361 (US Toll) Password: 8395 704#. Oscar Jimenez, MPH NYAPRS.

Download Presentation

Ticket Tools Webinar: Tools to Assign, Track, and Bill for Tickets

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Ticket tools webinar tools to assign track and bill for tickets

Ticket Tools Webinar:

Tools to Assign, Track, and Bill for Tickets


Welcome to the webinar

Welcome to the webinar

Kevin Nickerson, NYMWP

Mira Bowin

NYAPRS

FOR AUDIO 

Dial-in number:

1 (888) 582-3528 (US Toll Free) or 1 (847) 944-7361 (US Toll)Password: 8395 704#

Oscar Jimenez, MPH

NYAPRS

Kelly Stengel

NYAPRS


How to participate in the webinar

How to participate in the webinar

Mute/ un-mute

  • All attendees will be automatically muted during webinar

  • During Q & A you may un-mute yourself by pressing: # 6

  • To mute yourself: * 6 (star and then the number 6)

    Sending questions to presenters via chat function:

    Go to upper left corner to “attendees.” Look for

    Kelly Stengel or Mira Bowin by scrolling down. Right click

    and Chat with Kelly/Mira... to send questions or technical issues

    Technical problems?

    Contact Jennifer Brimley at (518) 436-0008 or [email protected]


Our program for today

Our Program for Today

  • Ticket Payments At A Glance

  • Decision-Tree for Assigning Tickets: Overview

  • Deciding to assign Tickets within a PROS program: Case Examples

  • Challenge Ticket Tracker: Overview

  • Challenge Ticket Tracker: Walk-through


Ticket tools webinar tools to assign track and bill for tickets

2010 Payments At A Glance

Phase 1

Phase 2


Ticket tools webinar tools to assign track and bill for tickets

Milestone-Outcome Payment System: Phase 1 Milestones

2010 Rates


Ticket tools webinar tools to assign track and bill for tickets

Milestone-Outcome Payment System: Phase 2 Payments

2010 Rates


Milestone outcome payment system outcome payments

Milestone-Outcome Payment System: Outcome Payments

2010 Rates


Ticket tools webinar tools to assign track and bill for tickets

START HERE

Decision Tree for Assigning Tickets


Background

Background

The mission of Inspirations is to support individuals in mental health recovery in achieving independence, developing life skills, contributing to their community, and enjoying quality of life. To achieve this mission, Inspirations offers a number of recovery-oriented and employment services through its PROS program. Recently, Inspirations became a certified Employment Network (EN) and has started getting ready to provide EN services through its PROS program.


Case example 1 michael

Case example # 1: Michael

Michael is a 30-year old male that started receiving services at Inspirations in 2008. Michael has little work experience and has been unemployed for the last 6 years. Michael currently receives SSI benefits along with Medicaid insurance. Michael has been receiving Community Rehabilitation and Support (CRS) services from Inspirations’ PROS program for the past two years. Until recently he had not considered work because he thought he would lose all his benefits, but a month ago he heard that this is not true. So now he is very motivated to become employed again. One of Michael’s goals is to live independently and he would like to find a job to help him accomplish this goal. As Michael does not have much work experience, his current goal is to work part-time in a job where he can make between $800-$900/month. He has never received VESID services and is not interested in applying for VESID right now. He has begun submitting applications at local retail stores and has an interview for a job at a grocery store next week.


Ticket tools webinar tools to assign track and bill for tickets

START HERE

Decision Tree for Assigning Tickets


Case example 2 mollie

Case Example # 2: Mollie

Mollie is a 45-year old female that came to Inspirations to see if she can receive help returning to work. Mollie currently receives $950/month in SSDI benefits along with Medicare insurance. She has never received services from VESID. Mollie has an associate’s degree in paralegal studies and worked for several years in a variety of legal service jobs. She was approved for SSDI benefits in 2005 due to her mental health disability and had been out of work for the last six years until recently. Mollie found a job working for a local law office. She was employed from June through August in 2010, but lost the job due to conflicts with her supervisor. This was her first job since going onto SSDI benefits. Mollie believes, along with her therapist, that working can help her in her process of recovery and that she can be a successful paralegal again. Mollie is very interested in searching for a part-time job (10-15 hrs/wk) in local law office (at $20/hour).


Ticket tools webinar tools to assign track and bill for tickets

START HERE

Decision Tree for Assigning Tickets


Ticket tools webinar tools to assign track and bill for tickets

When an individual has a VESID case OPEN, the Ticket is considered “in use” and it cannot be assigned to an EN

After VR case is formally closed, then the beneficiary can assign Ticket to an EN

If the VR case is closed successfully, then Phase One payments are NOT available

If the VR case is NOT closed successfully, then ALL Ticket payments may still be available

Partnership Plus at a Glance


Case example 3 cody

Case example # 3: Cody

Cody is a 40-year old that was referred to Inspirations for continuing employment support. Cody currently receives SSI benefits and Medicaid insurance. Cody has worked with VESID over the last three years and received vocational training to become an auto mechanic. Four months ago Cody got a job working at a body shop part-time where he earns $800 per/month and his case was successfully closed with VESID. Cody, however, would still like additional support because he has trouble getting along with his coworkers and sometimes feels overwhelmed with his job responsibilities. Additionally, Cody would like to work full-time in the future so that he can save to buy a car.


Ticket tools webinar tools to assign track and bill for tickets

START HERE

Decision Tree for Assigning Tickets


Ticket tools webinar tools to assign track and bill for tickets

Ticket-to-Work Decision-Tree for NEW PROS participants


Ticket tools webinar tools to assign track and bill for tickets

Ticket to Work Decision-Tree for CURRENT PROS participants


How to participate in the webinar1

How to participate in the webinar

Mute/ un-mute

  • All attendees will be automatically muted during webinar

  • During Q & A you may un-mute yourself by pressing: # 6

  • To mute yourself: * 6 (star and then the number 6)

    Sending questions to presenters via chat function:

    Go to upper left corner to “attendees.” Look for

    Kelly Stengel or Mira Bowin by scrolling down. Right click

    and Chat with Kelly/Mira... to send questions or technical issues

    Technical problems?

    Contact Jennifer Brimley at (518) 436-0008 or [email protected]


Challenge ticket tracker

Challenge Ticket Tracker


What it does

What it Does

Organizes all Ticket Holder Demographics at a glance

Provides key contact information for Maximus

Manually allows tracking of all payments, including Phase 1, 2 & Outcomes

Provides automatic tracking of total revenue

Includes charts which show total revenue, and break-down of Phase 1, 2 & Outcome payment totals


How it works

How it Works

The Ticket Tracker tool is an excel based database that links data and adds inputs to provide an ongoing picture of revenue your EN has earned

Information entered in the Demographics Worksheet will populate key data to all other payment tracking Worksheets

Notes through out the Worksheets help to guide your decisions about payment requests


Ticket tools webinar tools to assign track and bill for tickets

Enter EN & Key Maximus contact information here

Check boxes for benefits type

Enter Ticket Holder information here

24


Ticket tools webinar tools to assign track and bill for tickets

Job Placement information

Industry/Sector Drop-down menu: Matches Annual Periodic Outcome Report (APOR)


Ticket tools webinar tools to assign track and bill for tickets

Phase 1 Milestones Worksheet: Payment Code indicates billing request type submitted, Wages for period is for tracking total wage data for request period you have collected from Ticket Holder

Data in these fields populates from Demographics Worksheet

26


Ticket tools webinar tools to assign track and bill for tickets

Phase 2 Payments Worksheet: Note the red tabs in upper corners for comments that will assist you in making billing decisions

Populated Data in these cells

27


Ticket tools webinar tools to assign track and bill for tickets

Populated data in these cells

Outcome Payments are tracked in multiple Worksheets, 10/Worksheet. Note the comments again for assistance in billing.

28


Ticket tools webinar tools to assign track and bill for tickets

Management Reports help you to see progress as an EN, and identify revenue trends that can guide your EN service delivery methods. Scrolling down on this page will reveal Phase 2 and Outcome Payment Charts.

29


Coming soon

Coming Soon…

Maximus is currently working on an EN portal management tool that will assist you in your efforts which should be released early in 2011.

SSA is also working with a contractor on another Case Management tool that will be even more sophisticated, release date unkown.


Live tracking tool demo

Live Tracking Tool Demo


How to participate in the webinar2

How to participate in the webinar

Mute/ un-mute

  • All attendees will be automatically muted during webinar

  • During Q & A you may un-mute yourself by pressing: # 6

  • To mute yourself: * 6 (star and then the number 6)

    Sending questions to presenters via chat function:

    Go to upper left corner to “attendees.” Look for

    Kelly Stengel or Mira Bowin by scrolling down. Right click

    and Chat with Kelly/Mira... to send questions or technical issues

    Technical problems?

    Contact Jennifer Brimley at (518) 436-0008 or [email protected]


Questions about future trainings and technical assistance

Questions about future trainings and technical assistance?


Ticket tools webinar tools to assign track and bill for tickets

New York Makes Work Pay

Partnering Organizations

New York Makes Work Pay is a Comprehensive Employment System Medicaid Infrastructure Grant (Contract No. #1QACMS030318) from the U.S. Department of Health and Human Services, Center for Medicare and Medicaid Services to the Office of Mental Health on behalf of New York State.  It is a joint effort of the Burton Blatt Institute at Syracuse University and the Employment and Disability Institute at Cornell University with the collaborative support of the Employment Committee of the New York State Most Integrated Setting Coordinating Council to develop pathways and remove obstacles to employment for New Yorkers with disabilities.


  • Login