1 / 17

Supporting Decision Making

Supporting Decision Making . Chapter 11 Information Systems Management In Practice 6E McNurlin & Sprague. Introduction. A Problem-Solving Scenario. Technologies for Decision Making. Decision Support Systems (DSS) Architecture. Technologies for Decision Making.

yin
Download Presentation

Supporting Decision Making

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Supporting Decision Making Chapter 11 Information Systems Management In Practice 6E McNurlin & Sprague

  2. Introduction A Problem-Solving Scenario

  3. Technologies for Decision Making • Decision Support Systems (DSS) • Architecture

  4. Technologies for Decision Making • CASE EXAMPLE: Ore-Ida Foods • CASE EXAMPLE: A Major Services Company

  5. Technologies for Decision Making • Data Mining • CASE EXAMPLE: Harrah’s Entertainment

  6. Technologies for Decision Making • Executive Information Systems • CASE EXAMPLE: Xerox Corporation

  7. Technologies for Decision Making • Executive Information Systems • Doing It Wrong • Why Install an EIS? • What Should the EIS Do?

  8. Technologies for Decision Making • Expert Systems • Definition

  9. Technologies for Decision Making • Knowledge Representation • Cases • Neural Networks • Rules • CASE EXAMPLE: American Express

  10. Technologies for Decision Making • Degree of Expertise • Assistant • Colleague • Expert

  11. Toward the Real-Time Enterprise • Enterprise Nervous Systems • Straight-Through Processing • Real-Time CRM • Communicating Objects

  12. Toward the Real-Time Enterprise • Enterprise Nervous Systems • Straight-Through Processing • Real-Time CRM • Communicating Objects

  13. Toward the Real-Time Enterprise • Enterprise Nervous Systems • Straight-Through Processing • Real-Time CRM • Communicating Objects

  14. Toward the Real-Time Enterprise • Enterprise Nervous Systems • Straight-Through Processing • Real-Time CRM • Communicating Objects

  15. Toward the Real-Time Enterprise • Enterprise Nervous Systems • Straight-Through Processing • Real-Time CRM • Communicating Objects

  16. Toward the Real-Time Enterprise • Moderating the Dark Side of Real-Time • CASE EXAMPLE: General Electric

  17. Conclusion The Good, Bad, and Ugly of Technology

More Related