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Motorola TC55. …THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS. AGENDA. The business challenge The solution: the TC55 Features and benefits Global Services Motorola Solutions – your true mobility partner. THE BUSINESS CHALLENGE. THE BUSINESS ISSUES.

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Motorola tc55

Motorola TC55

…THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS


Agenda

AGENDA

  • The business challenge

  • The solution: the TC55

  • Features and benefits

  • Global Services

  • Motorola Solutions – your true mobility partner


Motorola tc55

THE BUSINESS CHALLENGE


The business issues

THE BUSINESS ISSUES

Field workers need instant access to business-critical information to deliver the best service possible…

…they want a business device that is every bit as small, sleek and easy to use as their own smartphone

…but today’s smartphones fall far short of the features your workers need and your enterprise requires


Motorola tc55

THE

SOLUTION


The tc55

THE TC55

THE POCKET-SIZED ALL TOUCH COMPUTER THAT HAS IT ALL…

Business with a personal touch.


A true enterprise class device

A TRUE ENTERPRISE-CLASS DEVICE

CONSUMER GOOD LOOKS

ENTERPRISE-CLASS ANDROID

DURABILITY: BUSINESS TOUGH

ADVANCED TOUCHSCREEN

BEST AUDIO IN ITS CLASS

LONGEST BATTERY LIFE IN ITS CLASS

MOST FLEXIBLE ACCESSORIES

2 YEARS OF SERVICE INCLUDED


Lower tco than a smartphone

LOWER TCO THAN A SMARTPHONE

150%

TCO / YR

(NORMILZED TO RUGGED COMPARISON)

100%

RUGGEDIZED

CONSUMER SMARTPHONES

50%

MOTOROLA 3

GARTNER1

VDC2

Consumer smartphones increase TCO by up to 50% compared to rugged devices

1. Troni, Frederica. “Total Cost of Ownership of Mobile Devices: 2012 Update.” March 20, 2012. Gartner

2. Krebs, David. “Mobile Device TCO Models for Lone of Business Solutions”. Volume 1 | Track 7: Enterprise Mobility Mobile Device TCO. March 2013. VDC research.

3. Motorola Solutions. “Motorola Solutions TCO Calculator”. Average result for common applications in field sales and service. Q3 2013.


Motorola tc55

FEATURES AND BENEFITS


Enterprise class android

ENTERPRISE-CLASS ANDROID

Extensions (Mx) delivers the best of both worlds.

CONSUMER-CLASS

ENTERPRISE-CLASS

The fastest and smoothest version of Android to please the most technology savvy workers

The ability to create enterprise apps that are every bit as elegant and intuitive as the consumer apps workers use every day

Enterprise-class security

Enterprise-class manageability

Enterprise-class data capture features

Superior wireless connectivity

10


Extensions mx by motorola solutions

EXTENSIONS (Mx) BY MOTOROLA SOLUTIONS

All the enterprise class features you need in Android. Delivered.

Additional features that let you reap the advantages of Android without compromising security

Mx Security

Complete control over the applications resident on the devices – from installation to ongoing updates

Mx MAM

Compatibility with your existing mobile device management solution for ‘single window’ simplicity

Mx MDM

Support for enterprise-grade data capture, from industrial bar code scanning to signature capture, NFC and beyond

Mx Data Capture

Enterprise-grade Wi-Fi grade Fusion wireless radio that provides highly dependable wireless connections

Mx Wireless

11


What mx is not

WHAT Mx IS NOT

Is not a proprietary version of Android

Does not reduce the functionality of Android

Does not create compatibility issues

Does not cost you anything

Does not take over – you decide if and when to activate features

Does not require installation – it is pre-installed and ready to go

12


Advanced touchscreen

ADVANCED TOUCHSCREEN

Works anywhere and any way.

4.3 in. WVGA display

Cutting edge HAST LCD technology

Significantly less power draw

700 NITs outdoor luminance

Transflective for great outdoor viewing

Flexible input – wet, dry, finger, stylus, thick work gloves

13


Enterprise class data capture

ENTERPRISE-CLASS DATA CAPTURE

Comprehensive features for any business need.

1D or 1D/2D industrial bar code scanning

Ready for any type of bar code today – and tomorrow

Advanced document capture

Enables easy transition to electronic recordkeeping

High resolution photos with geostamps

Document proof of condition, proof of location and more

Signatures

Capture completed work orders, order authorizations and more

Videos

Rich support for field technicians

NFC-based information

Ready for the technologies of the future

14

14


World class audio

WORLD-CLASS AUDIO

4x the loudness of popular smartphones

Advanced dual front-facing speakers

Two microphones

Advanced noise-cancelling technology

A volume level that easily overcomes the loudest background noise, such as trucks, crowds or traffic.

Outstanding clarity for callers on both ends of a call.

15


Unparalleled audio perfected over 80 years of leadership

UNPARALLELED AUDIO PERFECTED OVER 80 YEARS OF LEADERSHIP

110 dBA

110

~8dBA = Doubles Loudness

104

90

90

89

Dual front-facing speakers deliver 4x the loudness as popular smartphones.

Dual microphones with precision noise-cancelling technology deliver outstanding clarity.


Business tough

BUSINESS-TOUGH

Built for all day enterprise use – unlike smartphones

4 ft./1.2 m drop

Military standard rating for reliability despite inevitable drops

150 1.5 ft./0.5 m tumbles

Survives 300 consecutive hits in Motorola’s tumble drum

IP67

Survives submersion in water for 30 minutes

Corning Gorilla Glass 2 display/scanner exit

Prevents scratches and shattering when dropped

…with a 3 to 5 year average lifecycle.

17


Fastest wireless connections

FASTEST WIRELESS CONNECTIONS

CELLULAR:

4G/3.5G/3G

The usefulness of the mobile device you give your workers is tied to the dependability of the wireless connections.

Wi-Fi:

802.11a/b/g/n

No matter what wireless connections your workers need, they can count on the fastest possible speeds.

Bluetooth:

4.0

GPS: Autonomous, A-GPS, GLONASS

18


Best in class battery

BEST-IN-CLASS BATTERY

Full shift battery power - guaranteed

Removable battery – the TC55 is never out of service for charging

Super low-power display substantially extends battery cycle times

Leads the pack - outperforms batteries in competitive devices*

Longest battery life in its class to ensure power for the longest shifts

19


Most flexible accessories in its class

MOST FLEXIBLE ACCESSORIES IN ITS CLASS

Designed specifically for business

Boot to increase durability

Rugged charging cable with every TC55

Five slot device/battery charger

Universal cup for charging

Vehicle cradle

Very flexible charging solutions that work with and without the boot

20


Extra features for the enterprise user

EXTRA FEATURES FOR THE ENTERPRISE USER

Faster access to features, a better grip and customizable

5

4

3

2

1

Two programmable buttons for pushbutton access to the two most used features/applications

1

Microtexture on the back improve grip

2

1.5x battery provides extra comfort and grip with a built in finger rest

3

Flatter sides plus more area on the sides for a more secure grip

4

Boot that can be customized with your corporate color and your logo

5

21


Ready to go enterprise applications across industries

READY-TO-GO ENTERPRISE APPLICATIONS ACROSS INDUSTRIES

INDUSTRIES

APPLICATIONS

  • Field sales

  • Field service

  • Merchandising

  • Direct Store Delivery

  • Manufacturing

  • Postal & Courier

  • Transportation & Logistics

  • Federal/State/Local Government

  • Order management

  • Inventory tracking

  • Fleet management

  • Mobile computing

  • Speech recognition

  • Device management

  • Work flow

  • Navigation

  • Complete list: http://mpe.motorolasolutions.com

22


An industry first service included

AN INDUSTRY FIRST – SERVICE INCLUDED!

2 years of Service from the Start - free

  • Product defect and normal wear and tear repair coverage, including parts, material and all labor

  • Guaranteed 3-day turnaround time

  • Applies to the device and the accessories includedin the box

  • Service can be upgraded:

    • Service from the Start - Bronze with Comprehensive Coverage: Accidental breakage repair

    • Service from the Start with Advance Exchange Support:Accidental breakage repair and next-business-day dispatch of replacement device

NOTE: Service availability may vary by country

23


Motorola tc55

MARKETS AND APPLICATIONS


Field sales

FIELD SALES

WHAT CAN YOUR FIELD SALES WORKFORCE DO WITH THE TC55?

  • Place orders in real time

  • Access order status

  • Receive real-time sales leads

  • Access comprehensive customer intelligence

  • Scan product to create orders or verify order accuracy prior to delivery

  • Better plan routes and minimize mileage with GPS

    BENEFITS

  • Increased sales

  • Better customer service and faster response times

  • Improved productivity – more sales calls per day with the same workforce

USERS: Account executives, sales managers and merchandisers

APPLICATIONS

  • CRM applications

  • Sales/order tracking applications

  • Order taking applications

  • Appointment scheduling

  • Navigation

  • Voice communications

  • Corporate email accounts


Field service

FIELD SERVICE

WHAT CAN YOUR FIELD SERVICE WORKFORCE DO WITH THE TC55?

  • Receive and complete work orders in real time

  • Access complete repair history

  • Access assistance – manuals, step-by-step maintenance routines and equipment experts

  • Scan parts and tools as they are used

  • Access cross-selling/up-selling information

  • Better plan routes and minimize mileage with GPS

    BENEFITS

  • Faster first-time-to-fix

  • Increased customer satisfaction

  • Increased revenue

  • Improved productivity – more service calls per day with the same workforce

USERS: Service technicians and field service engineers

APPLICATIONS

  • Service automation

  • Inventory management

  • Part inventory tracking

  • Invoicing/signature capture

  • Task management

  • Order tracking

  • Location-based services

  • Appointment scheduling


Postal courier

POSTAL & Courier

WHAT CAN YOUR POSTAL AND LOGISTICS WORKFORCE DO WITH THE TC55?

  • Receive real-time work orders

  • Scan packages to verify accuracy

  • Process payments on the spot

  • Automatically capture and transmit signatures for proof of delivery

  • Better plan routes and minimize mileage with GPS

    BENEFITS

  • Real-time tracking of deliveries to improve management and ensure service windows are met

  • Increased customer satisfaction

  • Improved productivity – more deliveries per day with the same workforce

USERS: Delivery drivers and couriers

APPLICATIONS

  • Employee communications

  • Workflow management

  • Time and labor management

  • Navigation

  • Asset management

  • Proof of delivery


Direct store delivery

DIRECT STORE DELIVERY

WHAT CAN YOUR DSD WORKFORCE DO WITH THE TC55?

  • Receive real-time work orders

  • Scan items prior to deliveries to verify accuracy

  • Scan returns to create accurate real-time invoices

  • Process payments on the spot

  • Capture competitive information

  • Minimize mileage and stay on schedule with GPS

    BENEFITS

  • Increased delivery accuracy

  • Improved customer satisfaction

  • Improved productivity – more deliveries per day with the same workforces

USERS: Route delivery drivers and route salespeople

APPLICATIONS

  • Sales/order taking/tracking

  • CRM

  • Workflow management

  • Time and labor management

  • Navigation

  • Asset management

  • Proof of delivery


Small medium businesses

SMALL/MEDIUM BUSINESSES

STREAMLINE PROCESSES IN VIRTUALLY ANY SMALL TO MID-SIZE BUSINESS:

  • Enable dynamic real-time work orders for plumbers, electricians and other field service workers, improving service times, customer satisfaction and worker productivity

  • Enable accurate capture of time and materials on every job, protecting revenues

  • Enable on-the-spot payment processing with credit and debit cards, providing customers with increased convenience and your business with better cash flow

  • Collect signatures for proof of delivery, proof of service and service authorization

  • Better plan routes and minimize mileage and fuel costs with GPS

USERS: Workers, shift supervisors and managers

APPLICATIONS

  • Employee communications

  • Workflow management

  • Time tracking

  • Inventory management

  • Order management

  • Navigation

  • Proof of delivery/service

  • Payment processing


Motorola tc55

GLOBAL SERVICES


Motorola tc55

SUPPORT SERVICES

Comprehensive end-to-end services help you get and keep your enterprise mobility solution up and running at peak performance.


Service from the start bronze with comprehensive coverage

SERVICE FROM THE START BRONZE WITH COMPREHENSIVE COVERAGE

BENEFITS:

Maximize device uptime

Unparalleled “from the manufacturer” expertise

Outstanding value – eliminates unexpected repair costs

Frees IT to focus on more strategic initiatives

UPGRADE TO THE ULTIMATE IN POST-DEPLOYMENT SUPPORT WITH MULTI-YEAR COVERAGE FROM DAY ONE

  • You’re covered – period

    • Normal wear and tear plus accidental breakage repair coverage

    • Covers internal and external device components, plus select accessories that ship with the TC55

    • Includes telephone and software support

    • Upgrade to Service from the Start with Advance Exchange support to add next-business-day dispatch of replacement devices


Award winning partner channel

AWARD-WINNING PARTNER CHANNEL

Get up and running fast with ready-to-go tested and proven applications

  • WE MAKE IT OUR BUSINESS TO KNOW YOUR BUSINESS.

    Whether your field mobility workforce is involved in sales, maintenance and repair, pickup and delivery or merchandising, there is a Motorola partner that knows your business, it’s challenges and best practices that resolve those challenges.

  • READY TO GO TESTED, CERTIFIED APPLICATIONS.

    Our large ecosystem of partners provides a large library of ready-to-use applications


Motorola tc55

MOTOROLA – YOUR TRUE MOBILITY PARTNER


Unmatched expertise

UNMATCHED EXPERTISE

80

Years of voice and communication infrastructure experience

34

Years of helping customers automate

business transactions

1,000s

of customers with a positive and

fast Return on Investment (ROI)


Unmatched breadth

UNMATCHED BREADTH

EVERYTHING YOU NEED, UNDER ONE ROOF – MOBILE DEVICES, WIRELESS INFRASTRUCTURE, RFID, SECURITY AND SUPPORT SERVICES

Handheld mobile computers

Two-way radios

Vehicle-mount mobile computers

RFID fixed and handheld readers

Wearable mobile computers

RFID mobile readers

Tablets

Micro Kiosks

Handheld bar code scanners

Wireless networks

Fixed mount scanners

Mobile device management

End-to-end services

Security solutions


Unmatched success

UNMATCHED SUCCESS

Right now, all around the world, Motorola mobility solutions are helping enterprises of all sizes empower their workers to be their best in the moments that matter.


Motorola tc551

Motorola TC55

…THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS


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