With payment gateway, customers are able to do safe, secure and fast payments online. This article explains in detail about payment gateway, how it actually works and how it can help you do safe transaction online. Read further to know more about payment gateway in India.
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With the booming eCommerce market, the use of payment gateway
has moved upward as well. There are multiple options available to
make online payments, but customers look out for ways that can
promote secure online transaction and protect sensitive data
transmitted through the payment gateway. Let's learn more about
online payment gateway in India and how eCommerce sites are using
it for securing online transactions.
What is Payment Gateway?
A payment gateway is a software that encrypts customers' sensitive
and confidential information and passes the details between an
online store and a bank, which helps in accomplishing the online
transactions safely in real time. In simple words, a payment gateway
is a process that ensures to secure customers' credit/debit card details
when they use it for doing online transactions. The software
authorizes the online financial transactions for maintaining a safe
network for both the retailers and the customers.
As security is an indispensable element, the card association has
designed a set of procedures and policies to improve the safety of
debit/credit card and cash transactions taking place online and
protect the sensitive and confidential data of the cardholder. This set
of security protocols is known is PCI DSS, which stands for Payment
Card Industry Data Security and Standard. It ensures to protect the
customer data from any online frauds.
How does it work?
It hardly takes a minute to complete an online transaction, but there's
a lot of things going on behind the stage. There are three main parties
involved here that include the merchant website, the Acquiring Bank
and the Issuing Bank.
Here we have explained the process with an example on how
Ecommerce site uses a payment gateway to protect customers'
A customer purchases an item online and now moves ahead with the
payment process who holds a MasterCard. He then checks out,
chooses the payment gateway and this is where you feed the card
details. Once the customer fills in the information, the details are
securely processed in an encrypted format to the chosen payment
gateway. Then the payment processor will collect this information
and then communicated with the card company, which is the
Later, the card association will cross-examine the details of the
MasterCard and the bank that has issued the card to the holder, and
in addition, it also checks if the holder has enough account balance or
credit to make the purchase. Now, the bank sends an approval to the
card association, which then gives an approval to the merchant's bank
and then the merchant's bank sends an approval to the payment
gateway, which then approves the overall transaction. This sounds
too technical, but it's so easy when you do it practically.
Tips for safe online transaction
With thousands of Ecommerce store, it might be difficult to find out a
reliable store to make a purchase. Well, it not at all a task of hardship.
Just follow these few points.
Look out for the green padlock at the corner of the domain name.
This lock ensures customer information safety as the details you
sent through your browser to the server is encrypted, assuring
Use credit card or online payment services such as EBS, PayUbiz,
etc., to do your transaction because it is safer than debit card
Online shopping stores never demand your social security details
or additional personal information that has nothing to do with the
transaction. Make sure you don't fall into such traps and end up
compromising your bank account. Be smart while doing online
Check out e-statements and make sure that there's no additional
deduction made from your account. If you find any, even from a
reputable payment service provider, report the issue immediately.
It is not just the duty of the online service provider to take care of
your personal details, but you are equally responsible. Keep your
computer's anti-virus software upgraded as there are hackers
waiting for an opportunity to hack open systems. Ensuring to
follow these simple steps can protect you from online frauds.
Popular Payment Gateway in India
Paytm, PayUbiz, Citrus Pay, BitPay, CCAvenue, PayU Money, PayPal,
EBS, etc. are among the few popular payment gateway service
providers in India.
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