Resident Relocation Survey

1. Resident Relocation Survey Conducted by NORC University of Chicago Funded by The John D. and Catherine T. MacArthur Foundation NORC A National Organization for Research at the University of Chicago

2. Resident Relocation Survey • Methodology • Demographics • Services • Knowledge of Leaseholder • Housing Choice NORC A National Organization for Research at the University of Chicago

3. Survey Design • Census of Phase II Leaseholders NORC A National Organization for Research at the University of Chicago

4. Population • ABLA 120 • Bridgeport Homes 110 • Cabrini 49 • Ickes Extension 110 • Lowden 107 • Robert Taylor Homes 199 • Rockwell Gardens 143 • Stateway Gardens 129 • Washington Park 70 • Wells Homes 43 • Total 1080 NORC A National Organization for Research at the University of Chicago

5. Data Collection • October 9 – December 31, 2002 • $10.00 incentive • Interviewers worked in teams NORC A National Organization for Research at the University of Chicago

6. Response Rate • ABLA 86 • Cabrini 94 • Ickes Extension 88 • Robert Taylor Homes 84 • Stateway Gardens 85 • Washington Park 82 • Wells Homes 91 • Bridgeport Homes 91 • Lowden 89 • Rockwell Gardens 99 • Total Both Years 89 NORC A National Organization for Research at the University of Chicago

7. Demographics (1) SEX, RACE, and ETHNICITY 90% Female 93% African American 96% Non-Hispanic NORC A National Organization for Research at the University of Chicago

8. Demographics (2) 61% never married 69% age 18 – 49 67% children in household 63% income < 8,000 NORC A National Organization for Research at the University of Chicago

9. Services • 71% Attended the Good Neighbor Clinic • 92% Found GNC Helpful • 66% Contact with the Service Connector • 85% Said Service Connector Helpful NORC A National Organization for Research at the University of Chicago

10. Knowledge of Leaseholders • 84 – 92% Housing choice questions • 52 – 90% 90-day notice • 86% Lease compliance • 60% Relocation Coach NORC A National Organization for Research at the University of Chicago

11. Housing Choice NORC A National Organization for Research at the University of Chicago

12. Top 3 Reasons to Move from Public Housing 59% To get away from drugs and gangs 53% To get away from crime and violence 29% Get a bigger or better apartment (multiple choice question) NORC A National Organization for Research at the University of Chicago

13. Top 3 Reasons to Stay in Public Housing 62% Long term resident 33% Stay near transportation 27% Stay near family and friends (multiple choice question) NORC A National Organization for Research at the University of Chicago

14. Chose Rehabilitated Public Housing NORC A National Organization for Research at the University of Chicago

15. Saw Unit Before Moving 69% of those who had already moved saw their unit or another unit in the development before moving in. • Leaseholders with children: 73% • Leaseholders age 65 or older: 60% NORC A National Organization for Research at the University of Chicago

16. Reason for Not Seeing Unit Before Moving 56% said they were not given the opportunity 11% said they did not ask to see the unit 11% said they did not have time NORC A National Organization for Research at the University of Chicago

17. Chose Section 8 / HCV NORC A National Organization for Research at the University of Chicago

18. Top 10 Barriers to Using a Section 8 / Housing Choice Voucher Leaseholders who reported either a big problem or some problem with the following barriers: 64% Finding a place you like 49% Finding a place that will pass Section 8/Housing Choice inspection 42% Not having access to transportation for apartment hunting 40% Finding a place with enough bedrooms 39% Finding landlords that will accept Section 8/Housing Choice Vouchers NORC A National Organization for Research at the University of Chicago

19. Top 10 Barriers to Using a Section 8 / Housing Choice Voucher Leaseholders who reported a problem with the following barriers (continued): 38% Discrimination because you are coming from CHA public housing 30% Knowing how to look for a new apartment 29% Having a disability or other physical problem that makes it hard to search 27% Landlords who do not want to rent to families with children 26% Taking time off from work to look for an apartment NORC A National Organization for Research at the University of Chicago

20. Overall Ease or Difficulty • 50.0% - Very or somewhat easy • 19.2% - Neither easy nor difficult • 30.8% - Very or somewhat difficult NORC A National Organization for Research at the University of Chicago

21. Difficult Aspects of Relocation • Process confusing • Not enough time • Packing and moving process • Finding a suitable apartment • Getting enough help NORC A National Organization for Research at the University of Chicago

22. Leaseholders indicated that the informational services provided by the CHA were helpful • Not all leaseholders were adequately served by the relocation process • NORC will interview Phase II Leaseholders in 2003 and 2004 • Phase III and Phase IV Leaseholders will also be interviewed NORC A National Organization for Research at the University of Chicago