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Water Safety Conference 2010. Melissa Adriano-Alcasid. Melissa M. Adriano. IMPROVING SERVICES DELIVERY THROUGH A PARTNERSHIP. IMPROVING SERVICES DELIVERY THROUGH A PARTNERSHIP. Manila Water Company, Inc. Metro Manila, Philippines. Danang Water Supply Co. Danang City, Vietnam.

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Water Safety Conference 2010

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Water safety conference 2010

Water Safety

Conference 2010

Melissa Adriano-Alcasid

Melissa M. Adriano

IMPROVING SERVICES DELIVERY THROUGH A PARTNERSHIP


Water safety conference 2010

IMPROVING SERVICES DELIVERY THROUGH A PARTNERSHIP

Manila Water Company, Inc.

Metro Manila, Philippines

Danang Water Supply Co.

Danang City, Vietnam

approx. 5.9 million

Approx. 0.85 million

2,200

470

99

60

16

N/A

Water Safety Conference

November 2-4 2010, Kuching, Malaysia


Water safety conference 2010

IMPROVING SERVICES DELIVERY THROUGH A PARTNERSHIP

Water Safety Conference

November 2-4 2010, Kuching, Malaysia


Water safety conference 2010

and

TWINNING PARTNERSHIP

Objective:

  • To strengthen DAWACO’s water quality management processes by maintaining adequate chlorine residual levels in the water supply distribution network and improving water quality monitoring (per DAWACO’s Water Safety Plan) in order to safeguard against public health hazards.

Program Duration:

  • 12 months

  • Starting in pilot locations with highest potential health risks


Water safety conference 2010

Twinning ActivitiesPartnership Timeline


Twinning activities

Twinning Activities

  • Consultations

  • Classroom lectures

  • On-the-job training

  • Study tours

  • Technology demonstration

  • Sharing of SOPs, manuals

  • Provision of equipment


Water safety conference 2010

Policies Shared

Key Training Programs

  • Network flushing guidelines

  • Dirty water complaint standards

  • Water quality monitoring plan

    - forms

    - logging system

    - reporting system

  • Standard Operating Procedures

    - water sampling

    - collection of samples

    - determination of sampling points

    - network flushing & disinfection

  • Water Quality Management

  • Water Quality Assurance Program

    - monitoring plan

    - network flushing & disinfection

  • Incident Management

    - critical project/activity review (CPR)


Water safety conference 2010

MANILA - DAWACO TWINNING

Chosen Residential Area for Pilot: MAN THAI, Danang City, Vietnam

Flushing pt.

RESULTS

  • Nearly 4,000 households have elevated residual chlorine upon continuous flushing and disinfection of water network lines

  • Maintained adequate residual chlorine levels of 0.2 ppm (minimum) in the distribution lines upon installation ofinterim chlorine booster


Water safety conference 2010

MUTUAL PARTNER INTERESTS AND BENEFITS


Insights lessons learned

INSIGHTS/ LESSONS LEARNED

  • The program gave MWC an exceptionally revealing experience to validate its Water Quality Monitoring System.

  • DAWACO has its own unique and practical way of resolving issues and problems.

  • Improving water quality in the system is a continuing program.


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