The Challenge of Communication. Ch. 9 . The Nature of Communication. Verbal Communication Nonverbal Communication Kinds of Nonverbal Communication Functions of Nonverbal Behavior Interpreting Nonverbal Behavior. Intended and Unintended Communication of Feelings.
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The Challenge of Communication
Kinds of Nonverbal Communication
Functions of Nonverbal Behavior
Interpreting Nonverbal Behavior
Source: Data from L. Gaelick, G.V. Bodenhausen, and R.S. Wyer, Jr., Journal of Personality and Social Psychology, 49:1248, 1985.
The Faker — Only pretends to be listening
The Dependent Listener — Only wants to please the speaker
The Interrupter — Never allows the other to finish
The Self-conscious Listener — Concerned primarily with own status in the eyes of the other rather than with the ideas and feelings of the other
The Intellectual Listener — Attends only to the words of the other
Take the initiative in communication
Control your emotions and tendency to respond before your partner is finished
Ask questions and rephrase to clarify your partner’s meaning
Make use of the speed of your thoughts by summarizing
Research identified predictors of divorce:
Improving our own: