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Knowledge =justified true belief

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Knowledge =justified true belief. Tacit -Personal -Difficult to formalize -Help define people’s worlds. Explicit -Transferable -Systematic. Management Information System. Double Loop Learning -Analytical -Examines commands. Single Loop Learning -Obeys commands. Collaboration.

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slide1

Knowledge=justified true belief

Tacit

-Personal

-Difficult to formalize

-Help define people’s worlds

Explicit

-Transferable

-Systematic

Management Information System

Double Loop Learning

-Analytical

-Examines commands

Single Loop Learning

-Obeys commands

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Collaboration

Organizational Knowledge

-created by teams of diverse people using continuous dialog with the purpose of improving and organizing information

Mutual trust

-people feel comfortable and safe sharing their thoughts

Single and Double Loop Learning

Lower management must feel valued by upper management

Interdependence

-team members utilize each other to improve ideas

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KM transfers tacit to explicit and explicit to tacit

Companies like Merrill Lynch use KM to train brokers and eliminate errors

Builds peer relationships and motivates employees

Benefits

Makes information more accessible and allows quick transitions for new employees

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