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Best Practices for Mobile Ticketing Nat Parker, CEO GlobeSherpa

Best Practices for Mobile Ticketing Nat Parker, CEO GlobeSherpa. March 18, 2013 @ globesherpa www.globesherpa.com. System Security. Security is a constant pursuit PCI-compliant payment processing (consider indemnified vs. un-indemnified platforms)

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Best Practices for Mobile Ticketing Nat Parker, CEO GlobeSherpa

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  1. Best Practices for Mobile TicketingNat Parker, CEO GlobeSherpa March 18, 2013@globesherpa www.globesherpa.com

  2. System Security • Security is a constant pursuit • PCI-compliant payment processing (consider indemnified vs. un-indemnified platforms) • Encryption (SSL certificates, 256 byte local) • Virtual inventory of fare products, good business process • Barcode scanning of every ticket vs. as an audit mechanism • Layered approach to Visual authentication • Dynamic animation (changes regularly) • Time Stamps • Ticket Credentials (fare, rider, zones) • Day code • On-demand tap feature

  3. User-Experience Design • Cross platform development (iOS, Android, BB, mobile web) – impact on code base • Use common navigation and functional archetypes (tab groups, drop downs, etc.) • Native apps vs. mobile web (off-line functionality) • Agency fare structure drives app design (drop down vs. wizard buy process) • Functionality for multiple riders • Integration with payments for parking and events

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