NHS Warwickshire. Your Health, Our Concern. Beginnings. Arrival of CPAS to Warwickshire in 2007as part of CfHNominated' Super User for Health Visiting IT lead and supportedBusiness processes created to fit current practicesMember of IT project teamNominated tester' of the systemDisappeared f
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1. Maximising iPM (CPAS) from a clinical perspective Diane Aldersley
CPAS User Group Chair
Warwickshire Community Health
2nd December 2010
2. NHS Warwickshire Your Health, Our Concern Beginnings Arrival of CPAS to Warwickshire in 2007as part of CfH
‘Nominated’ Super User for Health Visiting
IT lead and supported
Business processes created to fit current practices
Member of IT project team
Nominated ‘tester’ of the system
Disappeared for a year
3. Implementation of CPAS 2.5 days generic training
Done in stages between August 2008 – February 2009
AHP’s / CYP&F / Adult services.
CPAS user group created to support ‘go live’
I arrived back into Warwickshire in June 2009, and was quickly handed back the CPAS super user role for Health Visiting.
4. Setting up CPAS User Group November 2009 ‘nominated’ to be CPAS User Group Chair.
There was a lot of negativity around CPAS
We needed a CPAS user group that was proactive in improving the functionality, data quality and usefulness of the system.
The group needed to comprise of clinicians, clinical leads, business management, IT CPAS back office, IT service desk , IT training, reporting and data quality.
5. How I saw the issues? Traditional culture where IT has never before been central to a clinician’s work
Arrived as ‘something extra to do’
‘Feeding the Beast’
Poor data quality
Purpose seen purely as a commissioning tool
Lack of ownership
Business processes were based on what was being done at the time, and not what could be done.
Lack of leadership
6. What are the benefits?
7. What do we do? Reject
8. Embrace Supported by the executive team
9. Moving forward
10. NHS Warwickshire Your Health, Our Concern
11. Standardisation of contacts Contacts are the currency of the whole system.
Standardised inputting = consistent, understandable and comparable data coming out.
Definitions need to meet the needs of clinicians and operational managers as well as commissioning.
12. Delivering Reports for the Day Job Need to be easily accessible, meaningful, shared with staff and displayed.
Will make a difference
Help all to know ‘how we are doing’
Can measure outcomes
Evidence of demand and capacity
13. Example Reports
14. NHS Warwickshire Your Health, Our Concern
15. Example Reports
16. NHS Warwickshire Your Health, Our Concern
17. Where to go? Continued integration
IT is for everyone
Interlinking with acute PAS to improve the patient journey
Sharing good practice regionally
Influencing future developments