Improving harm across the board
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Improving Harm Across the Board. QUALITY… Ensuring that we do EVERYTHING we SHOULD do PATIENT SAFETY… Ensuring that we do NOTHING we SHOULD NOT do. South County Hospital Healthcare Systems Elaine Desmarais, AVP Quality & Regulatory Compliance.

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Improving Harm Across the Board

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Improving harm across the board

Improving Harm Across the Board

QUALITY…

Ensuring that we do

EVERYTHING we SHOULD do

PATIENT SAFETY…

Ensuring that we do

NOTHING we SHOULD NOT do

South County Hospital Healthcare Systems

Elaine Desmarais, AVP Quality & Regulatory Compliance


Reduce number of patient all harm across the board to 0 cy 2012

Reduce Number of Patient All Harm “Across the Board” to 0CY 2012

Excludes readmissions


Reduce number of readmissions by 20

Reduce number of readmissions by 20%


Improving harm rates per discharge

Improving Harm Rates (per discharge)


Breakthrough strategies for reducing avoidable readmissions

Breakthrough Strategies for reducing avoidable readmissions

“What do you think caused you to come back to the hospital?”

Case Manager

  • Transitions of Care

  • Patient Centered Medical Home

  • Pharmacy consults during hospitalization

  • Outpatient medication management program

  • Focused patient interviews at readmission


Our hospital risk score card

Our Hospital Risk Score Card


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