highly detailed web based process training for the mid stream industry
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Highly Detailed, Web-Based Process Training for the Mid-Stream Industry. Phil Rutledge Western Gas Resources, Inc. Midland TX Mark Roop eSimulation, Inc. Houston, TX. Disclaimer.

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highly detailed web based process training for the mid stream industry

Highly Detailed, Web-Based Process Training for the Mid-Stream Industry

Phil Rutledge

Western Gas Resources, Inc.

Midland TX

Mark Roop

eSimulation, Inc.

Houston, TX

disclaimer
Disclaimer

THIS PRESENTATION IS NEITHER INTENDED AS AN ENDORSEMENT OF THE ESIMULATION PRODUCT, NOR IS IT INTENDED TO BE AN EXHAUSTIVE INSTRUCTIONAL TUTORIAL ON THE USE OF THE ESIMULATION PRODUCT. RATHER, THIS PRESENTATION IS INTENDED ONLY TO PROVIDE A PARTIAL SUMMARY OF WESTERN GAS RESOURCE’S LIMITED EXPERIENCE WITH THE ESIMULATION PRODUCT. YOUR EXPERIENCE MAY VARY.

business issues
Business Issues
  • Wide variance in operator competency levels
  • Risk of inappropriate or inexperienced operator responses
    • Safety
    • Environmental
    • Production losses
    • Reduced economic operating efficiency
  • Operators retiring – new untrained staff
mid stream training challenge
Mid-Stream Training Challenge
  • Geographically diverse assets
  • Small number of operators
  • Working shifts
  • Limited no. of competent trainers
  • Lots of equipment training courses, but not a lot of detailed process training options
rwd technologies
RWD Technologies
  • Plant specific operator training programs for refining, petrochemical, and chemical industries
  • Procedural documentation services
  • Generic web-based refinery courses
  • Approached eSimulation about building courses for mid-stream
slide6

Unit-Specific Quantitative Analysis

Systematic Analysis of Direction, Magnitude

and Response Time of Changes

General Qualitative Analysis

Able to Analyze Directional

Changes on Common Processes

Experience, Procedural, and

Intuitive Based Analysis

Equipment Savvy

Intuitive Feel for

Equipment Operation

and Basic Principles

BUSINESS IMPROVEMENT TECHNOLOGIES

RWD’s Learning Model

Competency

90-100%

Unit-Specific Qualitative Analysis

Able to Analyze Directional

Changes on Unit-Specific Processes

70 - 80%

eSimTrainer Competency Target

40-50%

Learning Curve

30-40%

Industry average operator competency

15-20%

Training Capital

(time and resources)

western gas
Western Gas
  • Challenged with the delivering process training and refresher training to their operators
  • Realized need to train new personnel quickly to backfill for retiring operations staff
  • Was very receptive to eSimulation’s and RWD’s web-based approach
project description
Project Description
  • WGR awarded contract for development of eSimTrainer courses
    • Cryogenic Gas Plant Course
    • Fractionation Course
    • Propane Refrigeration Course
  • Used one of WGR’s plant as the basis
  • Project kickoff – Dec 03
project description cont
Project Description (cont.)
  • Courses delivered – August 04
  • Quality issues – Course withdrawn
  • Cryo Course - Re-released in Feb 05
  • Fractionation and Propane Refrigeration courses - Summer 05
  • Courses enhanced based on industry feedback
courses
Courses
  • Cryogenic Gas Plant
    • Stabilization, amine treating, amine regeneration, dehydration, turbo/expander, demethanizer, residue compression
  • Fractionation Course
    • Depropanizer
  • Propane Refrigeration
    • Stabilization, amine treating, amine regeneration, dehydration, propane refrigeration loop, compression
  • SRU / Amine Treating – in-progress
modular design
Modular Design
  • Orientation
  • Overview of gas processing
    • Different for each course
  • Analysis tools training
  • Fundamental concepts
  • Operations and control
  • Troubleshooting
demonstration
Demonstration

Phil Rutledge

Western Gas Resources, Inc.

deployment strategy
Deployment Strategy
  • WGR deploys product in multiple ways
    • Onsite orientation (make them feel comfortable) – 1 day
    • Web-based orientation using Net meeting or Goto meeting
  • Different intervals - Review discussion on course progress
deployment strategy1
Deployment Strategy
  • Kept students active and positive and encouraged them to participate
  • Put time limit on courses

30 – 40 hours for Cryo

11 – 20 hours for Fractionation

11 – 20 hours for Propane Refrigeration

  • Started with easier course first to build confidence
strategic value
Strategic Value
  • Improved operator productivity
  • Reduced safety and environmental risk by reducing inappropriate operator responses
  • Improved competency to allow operators to consistently achieve operational directives
summary
Summary
  • Western Gas has a tool to improve and maintain operator competency
  • Western Gas is in the process of a corporate deployment of eSimTrainer across all assets
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