Provider Code of Conduct

1. Provider Code of Conduct Your Agency Name Pre-service Training

2. Purpose • To protect vulnerable clients from abuse, neglect, maltreatment, and exploitation. • To clarify expectations of care providers and support personnel when working with clients. • To ensure that providers are responsible for individual choices and behaviors while with clients.

3. Code of Conduct Providers have an opportunity and responsibility to care for troubled children. They can help clients to achieve great change by providing care in a safe environment.

4. Code of Conduct • The provider “shall not by acting, failing to act, encouragement to engage in, or failure to deter from will cause any client to be subject to abuse, sexual abuse or sexual exploitation, neglect, exploitation, or maltreatment.”

5. Code of Conduct In other words at no time will any abuse or neglect be tolerated on the part of providers toward the youth and clients that we serve. Any incident resulting in physical injury will require documentation and immediate notification of supervisors; this will be tracked through incident reports.

6. Abuse Defined • Harm or threatened harm; both physical and emotional. • Unlawful confinement. • Deprivation of care. • Physical injury. • Any form of corporal punishment.

7. Medical Intervention In cases of medical intervention include records of the visit with the youth file and track all contact with consumers in the incident report.

8. Sexual Abuse Defined • Sexual intercourse with any client. • Touching the anus or genitals of the client for the purpose of sexual gratification. • Coercing a client to pose in the nude for any reason; including print or video media. • Any attempt to molest a client in any way for sexual gratification.

9. Neglect Defined • Denial of food or water. • Denial of sufficient sleep for any purposes not outlined in treatment planning. • Denial of clothing or bedding. • Failure to supervise the client as needed in the treatment plan. • Failure to provide appropriate medical care.

10. Exploitation Defined • Using the client as manual labor without fair compensation. • Using property belonging to the client without client approval. • Accepting gifts as a condition of providing care for our clients.

11. Maltreatment Defined • Enforced physical exertion as a consequence. • Unapproved physical restraint of the client. • Group punishment for individual behavior. • Verbal abuse, including demeaning language and behavior toward the client. • Denial of program services not approved in writing by the treatment team.

12. Corrective Action If the Code of Conduct is not followed many consequences may occur as a result of noncompliance. • Probation • Suspension • Termination

13. Safe Havens Homes should be havens. By ensuring that each client is safe and well cared for we are able to further the mission of taking care of foster children in Utah. Working together we can affect the lives of troubled youth and children for the better.