a collaborative approach to communication for healthcare engineering professionals
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A Collaborative Approach to Communication for Healthcare & Engineering Professionals. Beth Vye October 13, 2012. About ISIS. ISIS is a leading community organization that welcomes immigrants

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a collaborative approach to communication for healthcare engineering professionals

A Collaborative Approach to Communication for Healthcare & Engineering Professionals

Beth Vye October 13, 2012

about isis
About ISIS

ISIS is a leading community organization that welcomes immigrants

Working in partnership, ISIS offers services and creates opportunities that enable immigrants to participate fully in Canadian life

slide3

Overview of Communication for Healthcare Professionals and Orientation and Communication skills for Engineers

  • Similarities / Differences
  • Partnerships / Community Outings
    • Activity 1 Inclusive language
    • Activity 2 Breaking Bad News
    • Activity 3 Describing a Process

Workshop Outline

course content
Course Content

Similarities

Everyday English

Profession Specific Writing and Presentation Skills

Networking

Connecting With Colleagues / Teamwork

The Language of Management

Differences

General Orientation / Pathway to Licensure

Communicating with Patients

Medical Terminology Self-Study Guide

Medical / Engineering Administration

Scheduling

Community Visits

slide6

Exciting Developments

Four month Work Placement pilot program for OCSE

“On-the-job” competency based-assessment

Coaching and support provided by Engineers Canada

Partnerships with host employers

employment module
Employment Module

Job interview skills

Practice interviews

Individual feedback from video recordings

computer module
Computer Module

PowerPoint

Calling card

Access to ISIS computer lab

evaluation
Evaluation

Ongoing in-class assessment

Assessment based CLB

Communication assessment at Dalhousie Learning Resource Centre

Communication assessment based on employment practice interview

Certificate of completion

community partners
Community Partners

Dalhousie Learning Resource Centre

Dalhousie Kellogg Library

IWK Library

North End Community Health Centre

Capital Health Volunteer Services

Halifax Sexual Health

Ronald McDonald Room and Ronald McDonald House

Dalhousie School of Occupational Therapy

Dalhousie Medical School and Nursing Student Placements

Addiction Services

community outings speakers
Community Outings/Speakers

St. John Ambulance

Cancer Care Nova Scotia

IWK Pre-Birth Clinic

Capital Health Public Health Services

Cobequid Community Health Centre

Shannex Enhanced Care

Nova Scotia Hospital

Canadian Blood services

dalhousie learning resource centre
Dalhousie Learning Resource Centre

Communication

assessments with

simulated patients

Feedback to improve communication and interviewing skills

dalhousie kellogg library iwk library
Dalhousie Kellogg Library & IWK Library

Orientation to the IWK and Kellogg Libraries

One-on-one appointments at the Kellogg

Temporary borrowing privileges at all Capital Health Libraries

north end community health clinic
North End Community Health Clinic

The role of a community health clinic

Job shadowing

addiction services
Addiction Services

Presentation about addiction in Nova Scotia

slide17

Engineers Nova Scotia provides:

  • Orientation
  • Licensure counseling
  • Open door policy
presentations
Presentations

Project Management

Work Placement Project

Occupational Health and Safety

Toastmasters

Discussion Panel

Evaluation Tool

Ethics

student testimonials
Student Testimonials

“After taking the Communication for Healthcare program, I feel confident and would like to take on more challenges and responsibilities with regards to being a healthcare professional in Canada.”

CHP Participant

“The engineering class is very good, informative and friendly. It is great to learn about the Canadian work environment and culture. It is a good chance to talk with senior engineers in various fields and learn from their experiences in their own countries.”

OCSE Participant

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