Welcome ! April’s Monthly Dinner Mtg

1. Welcome ! April’s Monthly Dinner Mtg

2. The Greater Atlanta ASQ Section 1502 Healthcare Special Interest Group(HC-SIG) Information Mini-Workshop by Hamilton Plaza

3. Agenda • What are Special Interest Groups (SIGs)? • Who Should Be Involved? • WIIFM?

4. What are Special Interest Groups? SIGsaka “Task Force” The formation of a sub-group within an ASQ Section or other larger entity lead by at least 8 active ASQ section members that focused on a specific area of interest such as Healthcare, Engineering, Management, etc.

5. The Purpose of a Healthcare SIG Healthcare SIGs (HC-SIG) provides its members value added activities to gain in-depth knowledge in specific healthcare topics and to serve our communities. The activities include topics of discussions, sponsor of healthcare speakers from within the region, tours of health-related facilities, case studies and other knowledge exchange activities.

6. The Purpose of a Healthcare SIG • Sharing Quality Improvements with non-profit health organizations (i.e. community health clinics) . • The SIG serves as a two-way bridge for direct communications between the Healthcare Division (HCD) and its members. • The HC-SIGs will be the “Agents of Change” “the boots on the ground” to deploy and implement some HCD initiatives & goals.

7. Management & Organization • By-laws or operating procedures of a SIG must be in accordance with ASQ National and the Section by-laws & procedures. • The Section actively supports the SIGs. • The SIG Chair participates in the Section’s Executive Committee as a non-voting member. • The SIG may elect officers as needed, except Treasurer. • The Section and SIG fiscal year will be the same.

8. Formation Process – Section Level • A Section member(s) approaches the Section Chair to form a Healthcare SIG by submitting a petition package containing the names of at least 8 active ASQ members, the mission statements and a preliminary six month schedule. • The Section’s Chair and Executive Leadership Committee formally acknowledges and approval the HC-SIG’s petition. • Upon approval, the HC-SIG members elect a Chair and other officers deemed necessary. • The petition is forwarded to the HCD Chair or designee for acceptance.

9. Formation Process – Healthcare Div. • The SIG Chair must agree to ASQ policy & procedure G 61.00 “Policies and Procedures: Conflict of Interest-ASQ Member Leaders”. • A completed copy of G 61.00 Appendix A “Conflict of Interest-Member Leaders’ Conflict of Interest Declaration Form” is forward to the Healthcare Division Voice of the Customer Chair or designee. • The Healthcare Division will provide written notice of acceptance to the Section and SIG chair.

10. Section’s Next Steps • Formally announce the HC-SIG to the Section members (newsletter, website,etc.) • The Section Chair grant the HC-SIG chair time during the Monthly Section Dinner meeting to make a presentation about the HC-SIG (i.e. the mission, elected officers and activities planned for the next six months. • The HC-SIG Chair attends the Section’s Executive Committee meetings.

11. Who Should Be Involved? • All Section members are welcome to join, participate, support and contribute. • All Healthcare Division members are strongly encouraged to lead, facilitate and be Agents of Change (ACs).

12. WIIFM • The Greater Atlanta ASQ Section 1502 Healthcare SIG is the first SIG in recent history to be formally recognized by the HCD. • We are the pilot/model for other ASQ Sections. • We created the process & publications about the formation of HC-SIGs in the HCD. • We have a high visibility.

13. WIIFM “The Agents of Change” • ‘B’ is for BHAG—Big Hairy Audacious Goal • At our HCD leadership council retreat last December 2010 the group, by consensus, settled on a BHAG for the HCD over the next few years. That goal is: • The HCD and its membership will materially contribute to the elimination of the $700 billion of annual healthcare waste1 by enabling and equipping champions of performance excellence and continuous improvement in healthcare. • We will do this by cost-effectively informing, educating and motivating our \HCD members to sustainably: • “Improve Organization and Operational Excellence” • “Increase Patient and Customer Satisfaction” • “Change the Culture of Healthcare in a Positive Manner”

14. WIIFM-The Healthcare Division Role • The Healthcare Division (HCD) will support the formation of HC-SIGs. • The HC-SIGs is an opportunity to bring value to the ASQ HDC members. • The HCD will engage the HC-SIG through routine communications. • HCD will provide the SIGs with some annual goals and objectives, and seek SIG participation in national initiatives.

15. WIIFM-Here in My Section • The opportunity to be an “Agent of Change”. • Make a difference by serving and sharing our HEALTHCARE QUALITY knowledge through community activities. • Publish articles in the HCD website, HCD Newsletter and in the Patient Safety & Quality Healthcare.

16. WIIFM-Here in My Section • Acquire & share knowledge. • Assume leadership roles locally and nationally. • Be an “Healthcare Ambassador” for the Greater Atlanta ASQ Section 1502 and your Company.

17. Acknowledgements • Jerome Lofton, Past Section Chair • Ruffin Booth, Current Section Chair • The Section’s Executive Committee • Janet Busse, Luke Lovett, Mariette Grimes, Tara Brown, Judy Kern, Jerome Lofton, D Bossart, and Ruffin Booth. • Sandy Reynolds • Dr Joe Fortuna, HCD Chair

18. Q&As Any Questions?

19. Enjoy Your Dinner!