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Connecting Law Firm and Legal Departments. Doug Caddell Chief Information Officer. Services to Legal Departments. Requests from clients for technology:  deal rooms  matter management  document management  litigation case management

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Connecting Law Firm and

Legal Departments...

Doug Caddell

Chief Information Officer


Services to Legal Departments

Requests from clients for technology:

 deal rooms

 matter management

 document management

 litigation case management

 litigation document imaging and administration

 collaboration

 research services

 extranets and new legal “service products”


The grid richard susskind
The Grid [Richard Susskind]

External

Technology

Information

Knowledge

Internal


The grid richard susskind1
The Grid [Richard Susskind]

External

Technology

Information

Knowledge

Internal


The grid richard susskind2
The Grid [Richard Susskind]

External

Provision of access to knowledge

External technology links

Technology

Information

Knowledge

Internal management of knowledge

Internal use of technology

Internal


The legal grid richard susskind
The Legal Grid [Richard Susskind]

Client

Online legal services

Client relationship systems

Technology

Information

Knowledge

Internal knowledge systems

Back-office technology

Internal


The legal grid richard susskind1
The Legal Grid [Richard Susskind]

Client

2nd + generation web sites Virtual lawyers Online legal guidance systems Expert systems

Online financial reports Matter status reports Deal rooms Document archives E-mail

Technology

Information

Knowledge

Document management Practice management H/R management Marketing databases Hardware Networks Operating systems Office systems, E-mail

Know-how databases

Know-who systems

Template libraries Precedent libraries Brief banks Intranet services

Internal


The legal grid richard susskind2
The Legal Grid [Richard Susskind]

Client

New service opportunities New business models turning knowledge into value

New, improved ways of delivering traditional service

Technology

Information

Knowledge

Keeping basic systems running Competitive risk Providing robust infrastructure

Efficiency Productivity Leveraging Knowledge

Internal


The legal grid richard susskind3
The Legal Grid [Richard Susskind]

BETTER SERVICE

Technology

Information

Knowledge

COST-EFFECTIVE SERVICE


The legal grid richard susskind4
The Legal Grid [Richard Susskind]

Client

New service opportunities New business models turning knowledge into value

New, improved ways of delivering traditional service

MUST HAVE

Information

ADVANTAGE

Keeping basic systems running Competitive risk Providing robust infrastructure

Efficiency Productivity Leveraging Knowledge

Internal


Technology -- Competitive Advantage, or Requirement?If your firm is interested in being considered for this role, please submit a proposal that describes your experience in and ability to provide the services listed below. (i) Implementation and maintenance of an extranet based litigation management and reporting system. (ii) Employment litigation representation on a national, regional and/or local basis. (iii) Creation and management of a regional counsel network (if applicable). (iv) Representation with respect to multiple plaintiff, class action and public accommodations/ADA litigation.Your proposal must include the provision of litigation management services under (i) above. You may include any or all of the other services in your proposal as you desire. Please be specific regarding your willingness to provide some, but not all, of the services you may propose and the impact on the pricing of such services if we should desire to pursue some other combination of services.…The proposal should describe the strength of your IT function and data management platforms and programs you have developed for or used with other clients. It may be helpful for us to view sample reports and/or look at programs you manage for other clients.


The legal grid richard susskind5

Law Department

The Legal Grid [Richard Susskind]

Technology

Knowledge

Law Firm


The legal grid richard susskind6

Law Department

The Legal Grid [Richard Susskind]

Technology

Internal KnowledgeSystems

Knowledge

Back Office Systems

Client Relationship Systems

On-line Legal Services

Law Firm


The legal grid richard susskind7

Law Department’s Management Capability

The Legal Grid [Richard Susskind]

Technology

Internal KnowledgeSystems

Knowledge

Back Office Systems

Client Relationship Systems from External Advisors

On-line Knowledge Services from External Advisors


The legal grid richard susskind8

The Business

The Legal Grid [Richard Susskind]

Corporate Relationship Systems

On-line Legal Services

Technology

Knowledge

Internal Knowledge Systems

Back Office Systems

Client Relationship Systems from External Advisors

On-line Legal Services from External Advisors

Law Department



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