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Communication with Hollywood’s Best Communicators

Communication with Hollywood’s Best Communicators. By Kevin Lieberman Originally Created for Melech AZA’s Dude…You’ve Got Issues Social Action Night – May 2007. Source: Heller, Robert, and Tim Hindle. Essential Managers: Communicate Clearly. DK Essential Managers. ADAPTED FOR RLTI 2009.

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Communication with Hollywood’s Best Communicators

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  1. Communication with Hollywood’s Best Communicators By Kevin Lieberman Originally Created for Melech AZA’s Dude…You’ve Got Issues Social Action Night – May 2007 Source: Heller, Robert, and Tim Hindle. Essential Managers: Communicate Clearly. DK Essential Managers. ADAPTED FOR RLTI 2009

  2. Communication • Communication Positively • Breaking down barriers is one of the first steps toward good communication. Maintaining eye contact, listening to what the other person is saying, and mirroring body language all help you to communicate successfully.

  3. Direct gaze shows attention Relaxed arms (and legs) show lack of tension. Looking other person in the eye. Using a hand to gesture emphatically is one way to reinforce a verbal point. Positive Posturing Neutral Posturing

  4. Body facing front and open posture show confidence. Direct gaze and smile show friendly attention. Tilting your head slightly shows you are listening. Lightly clasped hands Positive Posturing Slight slumping shows lack of confidence. Negative Posturing

  5. Knitting brow and closed eyes show doubt. Indirect gaze displays sense of uncertainty. Experiencing Conflict – The closed eyes and nose-pinching reveal inner confusion and conflict about what is being heard. Showing Uncertainty – Pen biting is a throwback to the need to be nursed. This shows fear and lack of confidence.

  6. Aggressive expression Gesturing with your hand adds emphasis Emphasizing A Point – Using a hand to gesture emphatically is one way of reinforcing a verbal point.

  7. Raised eyebrows indicates interest Paying Attention – Eyes making contact and the body leaning forward show alertness and readiness to assist the speaker.

  8. Hands on hips indicate determination and ability to take control Body turned away signifies rejection of what other person is saying.

  9. Types of Communication • Written Word • The written word is the basis of organizational communication, and is used because it is relatively permanent and accessible.

  10. Types of Communication • Spoken Word • Conversations, interviews, meetings, phone calls, debates, speeches, announcements. • Verbal exchanges in person and by phone are used because of their immediacy; they are the chief means by which organizations work on a day-to-day basis.

  11. Types of Communication • Symbolic Gestures • Facial expressions, actions, deeds, one of voice, silence, stance, posture, movement, immobility, presence. • Action and body language profoundly but unconsciously affect people – propaganda depends on the manipulation of positive and negative signs.

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