Rhcc inc04 inc04a inc04art hab measure inc04 ncdhhs measure inc04a rhcc measure inc04art
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RHCC: INC04, INC04A & INC04ART (HAB Measure-INC04, NCDHHS Measure-INC04A & RHCC Measure-INC04ART) PowerPoint PPT Presentation


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RHCC: INC04, INC04A & INC04ART (HAB Measure-INC04, NCDHHS Measure-INC04A & RHCC Measure-INC04ART). PROBLEMS IDENTIFIED Poor documentation /lack of proper referral mechanism Inadequate Staff Communication Client non-compliance (taking medication vacation)

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RHCC: INC04, INC04A & INC04ART (HAB Measure-INC04, NCDHHS Measure-INC04A & RHCC Measure-INC04ART)

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Rhcc inc04 inc04a inc04art hab measure inc04 ncdhhs measure inc04a rhcc measure inc04art

RHCC: INC04, INC04A & INC04ART(HAB Measure-INC04, NCDHHS Measure-INC04A & RHCC Measure-INC04ART)

  • PROBLEMS IDENTIFIED

  • Poor documentation /lack of proper referral mechanism

  • Inadequate Staff Communication

  • Client non-compliance (taking medication vacation)

  • Improper use of medications (ie. Crushing meds, missing doses, etc.)

  • High Client turnover

  • Introduction of new interface between EMR and CAREWare (January 2013)

  • CAREWare Data Issues

  • INTERVENTIONS

  • Increased the number of staff in program (Oct-Nov 2012)

  • Increased Staff and Client interactions

  • Increased staff internal/in-house training

  • Increased CAREWare training for all staff and required all to input their own data. Data must be checked by Care Coordinator

  • Required staff members to communicate with one another

  • Required labs before MD visit – initiated by provider

  • Required by provider that provider be give the list of clients that were delinquent in their HAB measures

  • New Clinic was started at Scotland County Health Department (location, decreased transportation issues and increased client access)


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