USAID - Regional Competitiveness Initiative

1. e-Solutions for Facility and Asset Management of Business and Industrial Parks, Case Study: Business Park Sofia USAID - Regional Competitiveness Initiative 3rd Regional Competitiveness Conference in Southeast Europe: “Enhancing Regional Competitiveness: Past, Present and Future” Montenegro May 20 – 22, 2008 George BRASHNAROV General Manager, Nemetschek Bulgaria

2. Nemetschek Bulgaria The success story began in 1995 … Today - one of the leading software development companies, providing high-end solutions in the area of software development, marketing and implementation, ranked as one of the most efficient software development company in Bulgaria for Y2004-7. • Business Domains • Integrated industry solutions; • CAD, 3D VR, Modeling & Animation; • Facility Management; • Assets & Utilities Management and Control; • Electronic Document Management; • CRM, e-procurement; • Auction & tender applications; • Long-term planning; • B2B and B2C applications; • Supply Chain Management; • XML Content Management Systems;

3. Facility & Asset Management Benefits of proper implementation of modern FM software • Only 20-25% from the total life cycle cost are costs due to planning and construction • 75%-80% are costs related to normal usage and maintanence • Better control of all facilities • Getting maximum benefits from the exploitation of the facilities • Controlling and optimizing the expenses • Concentrating on the main business activities • Avoiding losses with long-term effect • Proper usage of the resources • Abilities for precise analysis and reliable forecasts; • Some numbers, data, facts … * • By using modern FM systems owners can : • Reduce the tenant fluctuation up to 45% • Utilization of more than 98% of the total building area • Offering additional services and increase the operational profit • Reduce maintenance costs with up to 30% by making accurate analysis * Source IFMA (International Facility Management Association)

4. FM Center- Complete Solution for Facility Management • The FM Center system is created using latest software technologies • In the process of development the longstanding international experience of Nemetschek’s specialists in the business domain is used. • The application provides the users with convenient and intuitive user interface and high level of security • The rich functionality and reliable architecture ensures high effectiveness of the application FM Center is the first professional Facility Management solution in BULGARIA

5. Case study: Business Park Sofia

6. Case study: Why Business Park Sofia ? • Business Park Sofia is the first multifunctional park in South East Europe, owned and built by the world renowned German company Lindner AG • Arco Capital Corporation Ltd. (part of Gramercy Advisors LLC) acquired Business Park Sofia in December 2006 • Both initial and current investors understood fully the importance of implementing and continuous usage of modern FM solution • The current Facility Manager – the company Alfa Property Management is one of the first in the region to implement “Open Book” practices using FM Center • Alfa Property Management is also the first company preparing transparent services for the global change – from “landlords-” to “tenants-driven” management • Nemetschek unique approach – we never sell software, but improved transparency on the investment portfolio, efficiency on operational level and cost reduction. We sell business objectives

7. Case study: Major benefits ? • Strengthening the control of the owner over the real estate; • Obtaining of maximum profits thanks to precise analysis; • Client satisfaction and service quality improvement; • All expenses becomes transparent and visible; • Correct prognosis of the necessary reserves; • Set control values and generate financial reports, benchmarking; • Weak points are detected earlier, avoiding the long-term damages; • All resources are utilized effectively ; RoI – in less than 9 months

8. FM Center A Better Environment for People Nemetschek Bulgaria Phone. +359 2 9178 690 Fax:+359 2 9178 696 e-mail office@nemetschek.bg www.nemetschek.bg