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COMMUNICATION SKILLS

KIN 331 – Peak Performance Prof. Kim Albert Lum LaRon Mitchell Larissa Ugto. COMMUNICATION SKILLS. ICE BREAKER!!!. Gather in groups of 3-4 people Each person take 1 minute to share their Spring Break highlights. Objectives…. Basics of communication Importance of communication

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COMMUNICATION SKILLS

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  1. KIN 331 – Peak Performance Prof. Kim Albert Lum LaRon Mitchell Larissa Ugto COMMUNICATION SKILLS

  2. ICE BREAKER!!! • Gather in groups of 3-4 people • Each person take 1 minute to share their Spring Break highlights.

  3. Objectives… Basics of communication Importance of communication Non-verbal communication Listening skills Cultural barriers Skit activity Tips to improve communication

  4. What is COMMUNICATION? “the interchange of thoughts, opinions or information through speech, writing or signs” (dictionary)‏

  5. Importance of Communication • Classroom • Work • Relationships • Social skills • Athletics

  6. ★Six Elements of the Communication Process Decide you want to share what you want, value, or feel with someone. Translate the thought to be communicated to a message. Sending the message: word articulation. Channeling the message: speaking through words & production of sound waves. Receiver acquires message and interprets/decodes Receiver internally deliberates the response—Happy? Angry? Etc..

  7. Paralanguage Pitch -highness/lowness of a sound Resonance -richness/thinness of your voice Articulation -”the adjustments and movements of speech organs involved in pronouncing a particular sound, taken as a whole” Tempo -rate of movement; pattern Volume -loudness/softness Rhythm -uniformity; patterns

  8. ListeningA Vital Element in the Communication Process “We hear half of what is said (50%), we listen to half of that (25%), we understand have of that (12.5%), we believe half of that (6.25%)‏ and we remember half of that (3.125%).”

  9. Did you know that…. The impact of a message is divided as: 7% Verbal (words)‏ 38% Paralanguage 55% Body Language

  10. Non-Verbal Communication • Physical appearance • Posture • Gestures • Touching • Facial expressions • Sign language

  11. Zones of Space: How Close Is TOO Close 4. Public Zone -20’ or more -teaching a class 3. Social Zone -4’-12’ -business gatherings/parties 2. Personal Zone -1½’ – 4’ -conversations with friends 1. Intimate Zone -0’’ – 18’’ -lovers/ very close friends

  12. Activity I: Facial Expressions Holding a new born baby The loss of a close friend; death. Watching a scary movie. Watching Scary Movie. Winning the lottery. Group member does NOT show up on presentation day.

  13. Cultural Barriers In Communication Video clip

  14. “Using Positive Language”by: Robert Bacal Homework II: Article Summary beneficial Reduces conflict writer/speaker: credible, respectable

  15. Activity II: Skits Student & teacher communication -What are better approaches for the student? -Should the teacher be more aggressive in the future? Athlete & coach communication -How could the athlete have handled this better? -Was the coach right for benching his star player for the next game?

  16. Improving Communication Skills • Listening -listen with empathy -listen with openness -be mentally prepared to listen -practice on improving concentration -remind yourself not to judge speaker -listen with your eyes -observe body language -listen for main ideas -build vernacular/vocabulary -remove distractions when possible -be committed! • Speaking -keep eye contact -be aware of body language -carefully choose words

  17. THE END! Questions? Comments? Concerns?

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