Table of Contents OrderUSSCO.com. Pg. Pg. Current Users Users will login to www.orderussco.com Type in your username, which is your email address The website will auto fill the username with the username that was last used successfully to login to the website.
* Product Link – WWW.Biggestbook.com
Recent Order Edits Customization
The eCatalog is mainly used for pricing, availability
A user can search for items either by:
Key word search
Category search – Allows you to search by category, then by sub-categories until the item number is found by reaching the lowest common denominator for that category
Manufacturer search – Works identically to the category search but starts with the manufacturer and narrows items down from that point.
Availability – Click on the quantity available to view the quantity available by warehouse location.
Add to your shopping cart – Enter the quantity you would like to purchase or do an iQuote - then select the “Buy” link to have the item added to your shopping cart
Item Information – Click on the Item Number to view more detailed item information and retrieve the item image, if available.
To remove an item in your shopping cart, just select the radio button next to the item you would like to remove
Click here to show stock by facility
(for all facilities)
Shopping List – Allows the user to create custom lists of frequently purchased items
Select the “edit” link to create a new shopping list
Enter a name for the list
You can then add & remove items. You can only add valid item numbers to your list
If a user is setup with the Online Ordering privilege they will see a Checkout link at the bottom of the shopping cart. If the user does not have the Online Order privilege, they will see a link that says “Click here to download the Online Ordering User Agreement
Once selected, the Agreement will be displayed via Adobe Reader. The user will need to fill out the form and fax it to the number on the form. It usually takes 24-48 hours to process agreement
To begin check out – select the “checkout” link.
Choose your location type, either Regular Stocking Order” (fields repopulate with system address information) or select “DropshipOrder” to your customer
Shipping Destination - Regular Stocking Order
Shipping Destination - Facility Network/Facility Directed
The user has a choice to place the order using either their Facility Network or as a Facility Directed order. Select the tab for the type you would like.
Facility Network –
Uses your standard account setup allowing order to fill from 1 or more facilities.
Facility Directed –
Only use when no stock is available in your Freight Network
*Please note using Facility Directed
Additional Freight Charges may apply
Shipping Destination – Facility Directed
Select the warehouse you would like to ship your order from. – NOTE: the website will not allow you to select a warehouse that can not fill every item in the order.
Choose to either Review your order or Submit the order. NOTE: Internal users can get up to this point, but w ill not be able to submit the order.
Shipping Destination – Dropship Order
The Order Confirmation page confirms that the order was placed and gives the user a unique reference number given to the order. This number is only available on the website and can be used to refer to or search for the order in the future.
The user has the option to either return to the eCatalog or view the Order Status and verify that it is being Transmitted and Processed.
The eBill page is used to search, view and print invoices and or Credits online.
eBill can be accessed by selecting the eBill link found on the left.
You can search for Invoices by selecting Search Invoice
You can search for Credits by selecting Search Credits
Note: Users that just have the default privileges will not have access to eBill and therefore the link will not be displayed.
The user can search their orders by either:
United Stationers Invoice Number
United Stationers Item Number
Your PO Number
Invoice Date Range
Credit Memo Reference Icon – You will find this Icon located to the right of your invoice results please see next slide
After you select the “Find My Invoices” button, the invoices matching the query will be listed.
A user can then view invoices individually by selecting the Invoice # link. You can also download selected invoices in either PDF or zip format.
Invoice Search Results - Invoice Number w/Credit Memo Reference Icon
Credit Memo Results from Invoice page Icon
Credit Memo Search
You can search Credits by:
1.) Credit Number
2.) Invoice Number
3.) Date Range
Credit Memo Example
The Price File Download page allows the user to create customized price files.
Start by creating a new template by selecting the “Create new template” link
Price File Download can be accessed by selecting the Price File Download link found on the left.
Enter a name for the template
Choose whether to share this template with others registered under the same account .
Highlight the field you would like to add and then select the “Add Field to Your Field” link. You field will then display the box under “Your Download Preferences”
Repeat step #2 until all desired fields have been selected.
If all vendors are preferred, leave the Include all Vendors box selected. Otherwise, unselect the box and select the box next to each vendor to be included in the file.
Select the “Finished” button at either the top or bottom of the page
Keep the drop down on the default, “Full Product Mix” to include all items in the price file, or select other available options, like promos or catalog specific items.
The user now has the option to download the field in either CSV (comma delimited), TXT (text), or Excel format
Note: If the browser has a pop-up blocker, the user will need to disable it in order for the file to be opened or saved.
The user also has the option to Edit their template or Delete it.
Once logged in, the Change Password page can be accessed by selecting the Change Password link found on the left. From here the user can change their current password. A password can not be used again until 1 year later. Also, the password must follow the guidelines, which are displayed on the page.
NOTE: Password Does Not Expire