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Windows 10 black screen support 1-800-500-6881 PowerPoint PPT Presentation


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Windows 10 black screen support 1-800-500-6881

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Windows 10 black screen

Windows 10 Black Screen

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How to fix black screen at boot

How to fix Black Screen at Boot?

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Step 1

Step-1

  • Launch Start Menu

  • Go to Settings

  • System

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Step 2

Step-2

  • Choose Apps and Features tab in the left pane

  • Then find the AMD Catalyst Install Manager from the list.

  • Finally, click Uninstall

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Step 3

Step-3

  • Select 'Yes' to confirm the User Account Control prompt to grant permission for uninstalling the drivers

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Step 4

Step-4

  • Wait for the video card drivers to uninstall and then download the previous 15.7 version of the AMD Catalyst drivers, based on the system architecture (32-bit or 64-bit) of your computer

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Step 5

Step-5

  • Let the driver download complete

  • Then run the .exe file and extract the installation files for the driver to a desired location

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Step 6

Step-6

  • Close the AMD driver setup wizard after the extraction completes

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Step 7

Step-7

  • Once again launch the Start Menu and open up the Device Manager

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Windows 10 black screen1

Windows 10 Black Screen

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Step 8

Step-8

  • Scroll down and locate Microsoft Basic Display under Display drivers.

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Step 9

Step-9

  • Just right-click on the Display drivers icon and click update

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Step 10

Step-10

  • In the ensuing dialog box, click Browse and then go to the folder where you extracted the Catalyst 15.7 drivers.

  • By default, it should be located under C: > AMD folder

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Step 11

Step-11

  • Once you have selected the correct folder location for the driver,

  • just click Okay and the setup wizard should automatically identify the driver within the folder and install it

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Step 12

Step-12

  • Finally, reboot your PC and it should start booting up normally without any boot delays or unexpected Black Screen, just before the Windows login.

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Thank you

Thank You

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